GLS Czech Republic, established in 2003, operates as a subsidiary of the GLS Group, which originated in Germany in 1989. The company emphasizes fast delivery (within 24 hours domestically) and eco-friendly solutions, such as solar-powered ParcelBoxes 156. Its network includes 1 central hub in Jihlava, 30 depots, and over 4,500 pick-up points across the Czech Republic. Services include home delivery, parcel redirection, and Climate Protect initiatives to reduce carbon emissions.
Official Website Tracking
Visit the GLS Czech Republic tracking page.
Enter the parcel number and delivery address ZIP code to view real-time status.
For multiple parcels, separate tracking numbers and ZIP codes with commas or semicolons.
Synctrack Tracking Tool
Access the Synctrack platform.
Input your GLS tracking number to retrieve delivery updates, estimated timelines, and location details.
SMS/Email Notifications
Recipients receive automated SMS/email alerts with delivery windows, PIN codes (for pick-up points), and reminders for uncollected parcels.
Customer Service:
Phone: +420 567 771 111 (Weekdays: 7:00 AM–6:00 PM).
Email: [email protected].
Claims Department: [email protected].
Headquarters:
General Logistics Systems Czech Republic s.r.o.
Průmyslová 5619/1, 586 01 Jihlava, Czech Republic.
Why is a ZIP code required for tracking?
The ZIP code ensures privacy by verifying eligibility to access parcel details.
What if a parcel is redirected to a new address?
Use the original delivery address ZIP code for tracking, even after redirection.
How to track multiple parcels simultaneously?
Enter all tracking numbers and corresponding ZIP codes separated by commas/semicolons on the tracking page.
What if the tracking status isn’t updating?
Confirm the accuracy of the parcel number and ZIP code. Contact customer service for unresolved issues.
How long are parcels stored at pick-up points?
Parcels remain at GLS ParcelShops for 5 business days and ParcelBoxes for 3 calendar days.