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GLS Italy

GLS Italy Tracking Information

GLS Italy is a prominent express courier service operating under the GLS Group, a leading European parcel delivery network. GLS Italy specializes in fast, reliable parcel delivery services tailored for both businesses and private customers. The company offers a comprehensive range of solutions including express shipments, domestic and international parcel delivery, and e-commerce logistics.

GLS Italy has developed a strong network of GLS Shops and parcel lockers, designed to enhance customer convenience by providing flexible pick-up and drop-off points. This network supports the growing e-commerce market by allowing recipients to collect parcels at their convenience, even when not at home. The company is committed to providing excellent customer service and transparency, ensuring that valuable shipments are handled securely and efficiently.

GLS Italy’s services emphasize speed, reliability, and customer-centric innovation, including the installation of lockers in commercial activities to increase foot traffic and offer additional services to customers. The company supports its clients with dedicated assistance via phone and online contact forms, reflecting its focus on customer care.

How to Track GLS Italy Packages

1. Via the Official GLS Italy Website

  • Access the GLS Italy homepage and navigate to the tracking section.

  • Enter your unique parcel tracking number in the designated field.

  • Click “Track” to get real-time updates on your shipment’s status, location, and expected delivery time.

2. Using the Synctrack Tracking Tool

  • Visit the Synctrack tracking platform.

  • Input your GLS Italy tracking number in the search bar.

  • Click “Track” to view comprehensive tracking details, including parcel movement and delivery progress.

  • This method offers a quick and user-friendly alternative to the official website.

Additional Tracking Options

  • GLS Mobile App: Available for iOS and Android, the app allows users to track parcels, receive notifications, and manage deliveries on the go.

  • GLS Shops and Lockers: Customers can track parcels destined for GLS Shops or lockers and choose convenient pick-up locations.

  • Customer Service: Personalized tracking support is available by contacting GLS Italy customer service directly.

GLS Italy Contact Information

  • Customer Service Phone Number: +39 02 98 03 55 56

  • Email Contact: Customers can use the contact form on the GLS Italy website for inquiries and assistance.

  • Office Location: GLS Italy’s main operational hub is located in San Giuliano Milanese, Lombardy. The company also operates numerous depots and a major International Hub in Sordio near Milan, enhancing parcel sorting and delivery efficiency.

FAQs About GLS Italy Tracking

Q1: When can I track my GLS Italy shipment?

Tracking is available immediately after the parcel is registered in the GLS system.

Q2: What should I do if my tracking number is not recognized?

Verify the tracking number for accuracy. If issues continue, contact GLS Italy customer service for help.

Q3: Can I pick up my parcel from a GLS Shop or locker?

Yes, GLS Italy offers a wide network of Shops and lockers where parcels can be collected at the recipient’s convenience.

Q4: Does GLS Italy provide delivery notifications?

Yes, customers can receive updates via email, SMS, or through the GLS mobile app.

Q5: How can businesses install a GLS locker?

Businesses interested in installing a GLS locker can apply by filling out an online form. If the business meets the requirements, GLS will contact them to proceed with installation, offering a service that increases customer traffic and convenience.