GLS (NL)

GLS (NL) Tracking Information

General Logistics Systems (GLS) is a leading parcel service provider known for its extensive network and high-quality services across Europe and beyond. GLS Netherlands, operating for over 30 years, is an integral part of the international GLS group, which is a subsidiary of Royal Mail. The company focuses on providing efficient and reliable national and international parcel shipping, express services, and various logistics solutions.

GLS Netherlands connects customers to a vast European network, facilitating the seamless flow of goods. Their core services include Standard Parcel delivery with reliable transit times, Express Parcel services for time-sensitive shipments, and tailored logistics solutions for businesses. They also offer a range of add-on services such as the FlexDeliveryService, allowing recipients to manage their delivery options, and a network of GLS ParcelShops where parcels can be dropped off or picked up conveniently. GLS is committed to customer satisfaction and sustainable logistics practices, ensuring that parcels are delivered securely and efficiently.

How to Track GLS (NL) Packages

Tracking your GLS (NL) package is straightforward, with multiple methods available to keep you informed about your shipment’s journey.

1. Via the Official GLS (NL) Website:
   The most direct way to track your parcel is through the official GLS Netherlands website.

   • Visit https://www.gls-info.nl/.

   • On the homepage, locate the prominent “Volg uw pakket” (Track your parcel) section.

   • Enter your GLS parcel number (pakketnummer) into the designated tracking field.

   • Click on the “Volg” (Track) button to retrieve the latest tracking details and status updates for your shipment.

2. Via Synctrack Tracking Tool:
   Synctrack provides a universal tracking solution for various couriers, including GLS (NL).

   • Tracking your GLS (NL) package is simple and efficient using the Synctrack platform:

   • Obtain Your Tracking Number: Ensure you have your GLS (NL) tracking number, which is provided by the sender.

   • Visit Synctrack: Go to the Synctrack Tracking Page at https://synctrack.io/couriers/.

   • Enter Your Tracking Number: Input your tracking number in the designated field.

   • Click “Track”: Click the “Track” button to view the tracking details of your shipment.

3. Via the GLS Mobile App:
   GLS also offers a mobile application, which allows users to find GLS ParcelShops and manage some aspects of their shipments, including tracking functionality for their parcels directly from their mobile device.

GLS (NL) Tracking Contact Number

For inquiries regarding GLS (NL) tracking or other services, you can reach out to their customer service:

• Phone Number: 0900-2009209 (Please note: This is a paid service, charged at a local rate of €1,- per call + 45 ct per minute, with a maximum cost of €20,-).

• Email Address: [email protected]

• Office Location: Transportweg 12, 7007 CN Doetinchem, Netherlands

FAQs about GLS (NL) tracking

Here are some frequently asked questions regarding GLS (NL) tracking:

1. What is a GLS parcel number/tracking number and where do I find it?

   A GLS parcel number or tracking number is a unique identifier assigned to your shipment. This number allows you to monitor the progress of your parcel. It is typically provided by the sender of the parcel via email, confirmation message, or on the shipping label.

2. My GLS (NL) tracking status hasn’t updated for a while, what should I do?

   If your GLS (NL) tracking status has not updated for some time, it could be due to various reasons such as processing delays, transit between hubs, or during customs clearance for international shipments. It is advisable to wait a little longer, as updates often occur in batches. If the status remains unchanged for an extended period (e.g., several business days beyond the expected delivery time), contact the sender of the parcel, as they are the direct contract partner with GLS.

3. What does “Delivered to ParcelShop” mean in GLS (NL) tracking?

   When your GLS (NL) tracking status shows “Delivered to ParcelShop,” it means that your parcel has been delivered to a designated GLS ParcelShop (Pakjepunt) for collection. You can typically pick up your parcel from this location during its operating hours, usually by presenting a valid ID and the parcel number.

4. Can I change my delivery address or delivery time for a GLS (NL) parcel?

   Changing the delivery address or time for a GLS (NL) parcel is often possible if the sender has activated the FlexDeliveryService. If this service is used, you will receive a notification (usually via email) with options to redirect your parcel to a different address, a ParcelShop, or choose a new delivery date. If FlexDeliveryService is not activated, changes may not be possible, and you should contact the sender for assistance.

5. What should I do if my GLS (NL) parcel is lost or damaged?

   If your GLS (NL) parcel appears to be lost or arrives damaged, it is crucial to contact the sender of the parcel immediately. The sender is the contractual partner of GLS and is responsible for initiating an investigation or claim regarding the shipment. They will be able to communicate directly with GLS to resolve the issue.