General Logistics Systems (GLS) in Poland operates as General Logistics Systems Poland Sp. z o.o., a subsidiary of the Europe-wide GLS Group founded in 1989 and launched under the GLS brand in 2002. The Polish branch, registered in Poznań, is headquartered at ul. Tęczowa 10, Głuchowo, 62-052 Komorniki. Core parcel services include:
BusinessParcel (next-day delivery for B2B within Poland)
ExpressParcel (delivery by 10 AM or 12 PM next business day, with Saturday option)
EuroBusinessParcel (international delivery within Europe in 48–96 hours)
GlobalExpressParcel (worldwide express shipping)
Additional options enhance convenience:
InfoCourierService (SMS notification of courier’s phone number)
FlexDeliveryService (recipient-driven delivery date or location changes)
1. Via the official GLS PL website
Navigate to the Parcel Tracking page on the GLS Poland site.
Enter the parcel number or Track ID in the designated field.
View real-time status updates, location history and estimated delivery time.
2. Via the Synctrack tracking tool
Ensure possession of the GLS PL tracking number provided by the sender.
Visit the Synctrack Tracking page.
Input the tracking number and select Track to retrieve shipment details instantly.
3. Via the myGLS mobile app
Download and install myGLS for Android or iOS.
Log in (or simply enter the parcel number on the home screen).
Go to the Tracking tab to view all parcels linked to the account or entered manually.
4. Via SMS updates
Opt in for SMS notifications by providing a mobile number when the shipment is booked.
Receive automatic status alerts and courier contact details directly to the phone.
Hotline: +48 46 814 82 20 (rates apply per caller operator)
E-mail: [email protected]
Head Office Address:
General Logistics Systems Poland Sp. z o.o.
ul. Tęczowa 10, Głuchowo
62-052 Komorniki, Poland
Q1: How to find the GLS PL tracking number?
The tracking number appears on the shipment confirmation email or on the physical shipping label provided by the sender.
Q2: Can a parcel be redirected after dispatch?
Yes. Through the website or app, the FlexDeliveryService allows free redirection to a parcel point or alternate address if the recipient is unavailable.
Q3: Is Saturday delivery available?
Saturday delivery is offered for ExpressParcel shipments within Poland, with delivery by 10 AM or 12 PM.
Q4: What if there is no status update?
Check online again after a few minutes. If the issue persists, contact the Hotline or use the live chat on the GLS PL website for assistance.
Q5: How to receive real-time updates?
Register for InfoCourierService (SMS notifications) when booking the shipment to get instantaneous status and courier contact via text message.