GLS (RO)

GLS (RO) Tracking Information

GLS Romania, formally known as General Logistics Systems Romania, commenced its operations in 2007. It is an integral part of the larger GLS Group, one of the leading parcel service providers across Europe. The GLS Group itself was established in 1999, evolving from Royal Mail’s strategic acquisition of German Parcel and subsequent expansion throughout the continent.

GLS Romania specializes in providing comprehensive parcel, express, and logistics services both nationally within Romania and internationally to over 40 countries worldwide. The company is dedicated to ensuring reliable and timely delivery of parcels. With a significant operational footprint in Romania, GLS Romania employs over 600 individuals and manages more than 100 depots and agencies, supported by a central hub situated in Sibiu. This infrastructure allows GLS (RO) to offer efficient and high-quality delivery solutions, catering to a diverse range of shipping needs, from standard parcel delivery to time-critical express services and tailored logistics solutions. The company also emphasizes its commitment to sustainability in its operations.

How to Track GLS (RO) Packages

Tracking your GLS (RO) package offers transparency and allows you to monitor your shipment’s progress. There are multiple ways to track your parcels:

1. Via the Official GLS (RO) Website:

   The most direct method to track your GLS (RO) package is through their official website.

   • Visit the GLS (RO) homepage at https://gls-group.eu/RO/en/home.
   • Locate the “Track & Trace” or similar tracking field, typically prominent on the homepage.
   • Enter your tracking number into the designated field.
   • Click the “Search” or track button to view the real-time status and details of your shipment.

2. Via Synctrack Tracking Tool:

   Synctrack provides a convenient platform for tracking GLS (RO) packages, among other carriers.

   • Obtain Your Tracking Number: Ensure you have your GLS (RO) tracking number, which is provided by the sender.
   • Visit Synctrack: Go to the Synctrack Tracking Page at https://synctrack.io/couriers/.
   • Enter Your Tracking Number: Input your GLS (RO) tracking number in the designated field.
   • Click “Track” to view the tracking details of your GLS (RO) shipment.

While the GLS (RO) website primarily highlights tracking via their online portal, specific dedicated mobile applications or SMS tracking options are not prominently advertised on their main service pages. The official website and third-party tracking tools like Synctrack remain the primary and most accessible methods for GLS (RO) tracking.

What is GLS (RO) Tracking Contact Number

For inquiries regarding your GLS (RO) tracking or other services, you can reach their customer service through the following channels:

• Customer Service Phone: +40 (0) 269 501 500
• Email Address: [email protected]

Headquarters Office Location:
Str. Turismului Nr. 12, Com. Cristian, Jud. Sibiu, 557085, Romania

FAQs about GLS (RO) Tracking

Here are some frequently asked questions regarding GLS (RO) tracking:

1. What is a GLS (RO) tracking number and where can I find it?
   A GLS (RO) tracking number is a unique identifier assigned to your parcel, allowing you to monitor its journey. It is typically provided by the sender at the time of shipment, usually found on your shipping confirmation email, receipt, or directly from the merchant.

2. How long does a GLS (RO) shipment take to deliver?
   For national parcels within Romania, GLS (RO) typically aims for a delivery time of 24-48 hours (1-2 working days) after collection. International delivery times vary significantly depending on the destination country, customs procedures, and the specific service chosen (e.g., standard vs. express).

3. What happens if I am not at home when GLS (RO) attempts delivery?
   If you are not available at the time of delivery, GLS (RO) will typically leave a delivery notification card with instructions. They may attempt redelivery on the next working day, or the parcel might be redirected to a nearby GLS ParcelShop for collection. You might also have the option to reschedule delivery or provide alternative instructions online using the tracking number.

4. Can I change the delivery address after the parcel has been shipped?
   Changing the delivery address after a parcel has been shipped can be complex and is not always possible. It is generally recommended to contact GLS (RO) customer service as soon as possible with your tracking number. Any changes depend on the parcel’s current status and the specific delivery service, and some restrictions or additional charges may apply.

5. My GLS (RO) tracking status shows “Delivered” but I haven’t received the parcel. What should I do?
   First, check around your property or with neighbors who might have accepted the parcel on your behalf. Confirm the delivery address on the tracking details matches your address. If the parcel is still not found, contact the sender to initiate an inquiry with GLS (RO), or reach out to GLS (RO) customer service directly with your tracking number for further investigation.