1-800-322-5555 
GLS (US) Tracking Information
GLS (General Logistics Systems) is a global parcel and logistics company. GLS (US), specifically, operates within the United States, building on the extensive European network of its parent company. GLS Group was established in 1999 as a subsidiary of the British postal service Royal Mail. Over the years, GLS expanded significantly across Europe, becoming one of the largest independent parcel service providers.
In the United States, GLS entered the market by acquiring Golden State Overnight (GSO), a leading regional carrier primarily serving California, Arizona, Nevada, New Mexico, and parts of Oregon and Washington. This acquisition in 2019 marked GLS Group’s strategic entry into the North American parcel delivery market, leveraging GSO’s established network and expertise.
GLS (US) services focus on providing reliable and efficient parcel delivery solutions. Their offerings typically include:
- Ground Delivery: Standard daily package delivery services for businesses and individuals, often with next-day or two-day options within their service footprint.
- Priority and Express Services: Faster delivery options for time-sensitive shipments.
- Freight Services: Solutions for larger, palletized, or less-than-truckload (LTL) shipments.
- Returns Services: Streamlined processes for managing customer returns.
- Specialty Services: Such as temperature-controlled shipping for specific industries.
GLS (US) emphasizes its commitment to customer service, technological integration for tracking and logistics management, and a strong operational network designed for efficiency in the Western United States, with ongoing expansion to serve broader regions.
How to Track GLS (US) Packages
Tracking your GLS (US) package is straightforward, with multiple methods available to keep you informed about your shipment’s journey.
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Via the Official GLS (US) Website:
- Navigate to the GLS (US) official website at https://www.gls-us.com/.
- On the homepage, locate the “Track Your Package” or “Tracking” section, which is typically prominently displayed.
- Enter your unique GLS (US) tracking number into the designated field. This number is usually provided to you by the sender or merchant.
- Click the “Track” or “Submit” button to view the real-time status and delivery progress of your package.
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Via Synctrack Tracking Tool:
Tracking your GLS (US) package is simple and efficient using third-party tracking platforms like Synctrack. Follow these steps to use the Synctrack platform:
- Obtain Your Tracking Number: Ensure you have your GLS (US) tracking number, which is provided by the sender.
- Visit Synctrack: Go to the Synctrack Tracking Page: https://synctrack.io/couriers/.
- Enter Your Tracking Number: Input your GLS (US) tracking number in the designated field.
- Click “Track”: Click the “Track” button to view the tracking details of your shipment.
What is GLS (US) Tracking Contact Number
For inquiries regarding your GLS (US) tracking or any other service-related questions, you can reach their customer support:
- Phone Number: 1-800-322-5555
- Email: [email protected]
GLS (US) also maintains an operational presence and service centers across its primary service regions, particularly in the Western United States. Specific office locations can often be found through their website’s “Contact Us” or “Service Centers” pages for direct facility information.
FAQs about GLS (US) Tracking
Here are some frequently asked questions regarding GLS (US) tracking:
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What if my GLS (US) tracking number isn’t working or showing updates?
If your GLS (US) tracking number is not displaying updates, first ensure you have entered the number correctly. It might take a few hours for tracking information to appear online after a package has been picked up. If there are still no updates after 24-48 hours, contact GLS (US) customer service with your tracking number for assistance.
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What do different GLS (US) tracking statuses mean?
Common GLS (US) tracking statuses include: “In Transit” (package is moving through the network), “Out for Delivery” (package is on its way to the final destination for delivery today), “Delivered” (package has reached its final destination), and “Delivery Attempted” (driver attempted delivery but was unsuccessful, often with instructions for re-delivery or pickup). For detailed explanations, refer to their customer service or website.
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Can I change the delivery address for my GLS (US) package after it has shipped?
Changing the delivery address after a package has shipped can be complex and is not always possible for security and logistical reasons. It is best to contact GLS (US) customer service as soon as possible with your tracking number to inquire about the feasibility of an address change or redirection, as conditions and fees may apply.
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What should I do if my GLS (US) package is delayed or lost?
If your GLS (US) package appears to be significantly delayed beyond the estimated delivery time or tracking indicates it might be lost, first verify the estimated delivery window and check your tracking for any specific alerts. If the delay persists or there’s no update for several days, contact GLS (US) customer service directly with your tracking number to initiate an investigation or claim process.
