Hercules

Hercules Freight: Company Overview and Services

Hercules Freight, Inc. is a prominent Less-Than-Truckload (LTL) carrier renowned for its specialized and reliable transportation solutions. Founded in 1968 by Gerald V. Phillips, Hercules Freight has operated as a family-owned and operated business for over 50 years. The company is headquartered in Philadelphia, PA, and serves an extensive network of facilities across the Northeast United States.

Hercules Freight focuses on providing time-sensitive, guaranteed, and protective services to meet diverse customer needs. Their core services include:

• LTL Shipping: Efficient and cost-effective transportation for shipments that do not require an entire truck.
• Guaranteed Service: Options for shipments requiring specific delivery times and assurances.
• Protect From Freeze: Specialized handling for temperature-sensitive goods requiring protection from freezing.
• Dedicated Logistics: Tailored logistics solutions for complex supply chain requirements.
• Distribution & Warehousing: Services for storage, distribution, and inventory management.
• Customized Solutions: Flexible approaches to address unique shipping challenges.

The company emphasizes the use of advanced technology to offer customers enhanced visibility and control over their shipments, ensuring reliable and flexible transportation.

Tracking Hercules Packages: Your Options

Tracking your Hercules tracking packages is straightforward, with primary methods available via their official website and through third-party tracking platforms.

1. Via the Official Hercules Freight Website:
   • Visit the official Hercules Freight website at https://www.herculesfreight.com/.
   • Locate the dedicated “TRACK SHIPMENT” section, typically prominent on the homepage.
   • Enter your tracking number, which can be a PRO Number, Bill of Lading (BOL), or Purchase Order (PO) Number, into the designated field.
   • Click the “TRACK” or equivalent button to retrieve the latest status and details of your shipment.
2. Via Synctrack Tracking Tool:
   • Tracking your Hercules tracking package is simple and efficient using the Synctrack platform.
   • Obtain Your Tracking Number: Ensure you have your Hercules tracking number, which is typically a PRO Number, Bill of Lading (BOL), or Purchase Order (PO) Number.
   • Visit Synctrack: Go to the Synctrack Tracking Page at https://synctrack.io/couriers/.
   • Enter Your Tracking Number: Input your tracking number in the designated field.
   • Click “Track”: Click the “Track” button to view the tracking details of your shipment.

Currently, the official Hercules Freight website primarily highlights online web tracking as the main method for shipment status updates. Options such as mobile app tracking or SMS notifications are not explicitly detailed.

Hercules Tracking Contact Information

For inquiries regarding Hercules tracking or general customer service, you can reach Hercules Freight using the following contact details:

• Phone Number: (215) 329-1600 (This number is generally used for all customer service and operational inquiries, including tracking assistance).
• Email: While a direct email for tracking inquiries is not publicly listed, general inquiries can be made via the contact form on their website. For specific tracking issues, calling the provided phone number is the most direct approach.
• Office Location: 4000 East Thompson Street, Philadelphia, PA 19137.

Frequently Asked Questions About Hercules Tracking

1. What types of numbers can be used to track a Hercules shipment?
You can track a Hercules shipment using a PRO Number, a Bill of Lading (BOL) Number, or a Purchase Order (PO) Number. The PRO Number is typically the most direct tracking identifier.

2. How frequently is Hercules tracking information updated?
Hercules tracking information is updated as the shipment progresses through key stages in their network, including pickup, transit through terminals, and delivery. Updates are generally frequent during business hours when the shipment is in motion.

3. What information does Hercules tracking provide?
Hercules tracking typically provides the current status of your shipment, its last scanned location, expected or actual delivery dates, and other details such as the origin and destination terminals.

4. What should be done if a Hercules tracking number is not working?
If a Hercules tracking number is not working, first verify that the number was entered correctly. If the issue persists, it is advisable to contact Hercules Freight customer service directly at (215) 329-1600 for assistance, as there might be a delay in system updates or an issue with the tracking number itself.