Hermes Germany

Hermes Germany Tracking Information

Hermes Germany, a subsidiary of Hermes Europe GmbH (owned by Otto Group), is Germany’s largest post-independent logistics provider, specializing in B2C parcel delivery and cross-border logistics. Established in 1972, the company operates 17,000+ ParcelShops nationwide and delivers 1 in 3 B2C parcels in Germany, achieving a 99% on-time delivery rate. Key services include:

• Domestic and international parcel delivery (e.g., standard, express, and temperature-controlled shipping).

• Integrated logistics solutions (warehousing, customs clearance, returns management).

• ParcelShop network for flexible pickup/drop-off with extended hours.
  Hermes Germany manages 90-95% of deliveries via subcontractors and emphasizes sustainability through initiatives like guaranteed minimum wages for couriers.

How to Track Hermes Germany Packages

1. Via Hermes Germany’s Official Website

• Visit the Hermes tracking portal and enter your 16-character tracking number (e.g., H123456789DE).

• Click “Track” to view real-time updates, including delivery status, location history, and delivery attempts.

2. Using Synctrack

• Obtain your Hermes Germany tracking number from the seller or shipping confirmation.

• Navigate to Synctrack’s Hermes Germany tracking page.

• Input the tracking number and click “Track” to access detailed shipment updates, including customs status and estimated delivery dates.

Additional Methods:

• SMS notifications: Opt in during checkout for delivery alerts directly to your phone.

Hermes Germany Contact Information

• Customer Service: Use the contact form on the official website for inquiries.

• Headquarters: Hamburg, Germany.

• ParcelShop Locator: Find the nearest ParcelShop via the website for pickup/drop-off assistance.

FAQs About Hermes Germany Tracking

1. What is the Hermes Germany tracking number format?

Tracking numbers are 16 characters long, typically starting with a letter (e.g., H) followed by digits and a country code.

2. How long does delivery take?

• Domestic: 2–3 business days (standard) or 1–2 days (express).

• International: 3–7 days (Europe) or 7+ days (remote areas).

3. What if no one is home during delivery?

Couriers make up to 4 delivery attempts (Germany) or leave parcels with neighbors/ParcelShops. A notification card details retrieval options.

4. Can I redirect a package after dispatch?

Contact Hermes Germany immediately. Redirection may incur fees or require rerouting.