Henan Gangtong International Logistics Co., Ltd. (HNGT) is a cross-border e-commerce logistics service provider. Established in 2011, HNGT focuses on offering comprehensive logistics solutions, emphasizing efficiency and safety for international shipments. The company’s headquarters are located in Zhengzhou, China, with a strategic network of branches and warehouses in key domestic locations such as Shenzhen, Guangzhou, Yiwu, and Hong Kong. HNGT also operates overseas warehouses in several countries, including the UK, Germany, USA, Japan, Australia, and Russia, facilitating global reach and localized services.
HNGT provides a wide array of logistics services designed to meet diverse international shipping needs. These services include:
- International Express Services: Collaborating with major international carriers like DHL, UPS, FedEx, TNT, and Aramex, HNGT offers reliable and efficient express delivery options worldwide.
- International Air Freight Services: Providing global air cargo solutions with direct flights departing from major Chinese logistics hubs such as Zhengzhou, Shenzhen, Guangzhou, and Hong Kong.
- International Sea Freight Services: Offering both Full Container Load (FCL) and Less than Container Load (LCL) services, including DDU (Delivered Duty Unpaid) and DDP (Delivered Duty Paid) options, covering a vast network of global ports.
- FBA Head-haul Services: Specializing in direct shipping to Amazon FBA (Fulfillment by Amazon) warehouses, utilizing express, air, or sea transport. This service includes professional customs clearance and tax payment to streamline the process for e-commerce sellers.
- Import & Export Customs Clearance Services: Providing expert customs declaration and inspection services to ensure smooth and compliant movement of goods across borders.
- Overseas Warehousing Services: Managing overseas warehouses that offer a full suite of services, including storage, sorting, packaging, local distribution, and efficient handling of returns.
- International Dedicated Line Services: Operating specialized dedicated shipping lines to various countries, offering tailored and often more cost-effective solutions for specific routes.
How to Track HNGT Packages
Tracking your HNGT packages is essential for staying updated on your shipment’s journey. Several convenient methods are available for monitoring your parcels:
- Via HNGT Official Website:
The primary method for HNGT tracking is through their official website, http://www.gangtongguoji.cn/. On the homepage, a dedicated tracking section or input field is prominently displayed, often labeled “订单号查询” (Order Number Query) or “单号查询” (Tracking Number Query). To track your package, simply enter your HNGT tracking number into the designated field and click the query or track button to view the latest status and detailed transit information of your shipment.
- Via Synctrack Tracking Tool:
Tracking your HNGT package is simple and efficient using the Synctrack platform. Follow these steps to use the Synctrack platform:
- Obtain Your HNGT tracking number, which is provided by the sender.
- Visit Synctrack: Go to the Synctrack Tracking Page: https://synctrack.io/couriers/.
- Enter Your Tracking Number: Input your HNGT tracking number in the designated field.
- Click “Track”: Click the “Track” button to view the HNGT tracking details of your shipment.
For inquiries regarding HNGT tracking or any other service, you can reach out to HNGT using the following contact details:
- Phone Number: +86 0371-53395968
- Email Address: [email protected]
- Office Location: 6th Floor, Building B, Zhongda Gate E-commerce Park, Zheng-gang 6th Road, Airport Area, Zhengzhou City, China.
These contact details are verified and available on their official website.
FAQs About HNGT Tracking
Here are some frequently asked questions about HNGT tracking:
How do I find my HNGT tracking number?
Your HNGT tracking number is typically provided by the seller or sender of your package. It is usually included in the shipping confirmation email or on the order details page if purchased online.
What does “In Transit” mean for my HNGT package?
“In Transit” indicates that your HNGT package is currently on its way to the destination. It has left the origin facility and is moving through various stages of the shipping process, which may include sorting, transportation, and customs clearance.
Why is my HNGT tracking status not updating?
Tracking updates for HNGT packages may not show in real-time at every single stage. There might be delays in scanning, especially during weekends, holidays, or peak shipping seasons. If the status remains unchanged for several days, it is advisable to contact HNGT customer service for further assistance.