Hunter Express is an Australian logistics provider specializing in freight services, courier solutions, and third-party logistics (3PL). The company emphasizes secure packaging guidelines, including palletizing, shrink-wrapping, and void-fill practices, to minimize transit damage. Services include limited transit insurance for approved customers, covering goods for wholesale/cost value (exclusions apply, e.g., furniture, glass items, perishables).
1. Via Hunter Express Official Website
Visit the Hunter Express tracking portal at https://www.hunterexpress.com.au/tracking/.
Enter your tracking number (e.g., format may include letters and digits like AIM478695) in the designated field.
Click “Track” to view real-time updates, including delivery status and location history.
2. Using Third-Party Platforms
Synctrack: Enter your tracking number on their platform for multi-carrier support, real-time notifications.
Phone: +61 132252 (customer service line).
Email: [email protected].
Headquarters: 245 Beech Rd, Casula 2170, Australia.
Additional Support: Use the contact form on the official website for inquiries.
1. What is the Hunter Express tracking number format?
Tracking numbers vary (e.g., AIM478695), often alphanumeric. Check your consignment note or email confirmation for the exact format.
2. How long does delivery take?
Delivery times depend on route and service type. Delays may occur due to customs inspections or weather disruptions.
3. What if my package is damaged?
Notify Hunter Express within 7 days of delivery. Retain packaging and submit photos to initiate a claim under their Goods in Transit Policy.
4. Can I change the delivery address after dispatch?
Contact customer service immediately. Changes may incur fees or require rerouting.
5. Why does tracking show “in transit” for days?
Delays can occur due to logistical bottlenecks. Check real-time updates or contact support for escalation