Guidance and tips for IDS Logistics tracking are provided below.
IDS Logistics is a prominent European leader in logistics and transport solutions, founded in 1969. The company is a key entity within the Groupe Charles André (GCA), a major player in industrial transport and logistics across Europe. With a history spanning over five decades, IDS Logistics has built significant expertise in managing complex supply chains and transporting diverse goods, including hazardous products and high-value items.
IDS Logistics operates on core values of proximity, expertise, reactivity, innovation, and commitment, emphasizing quality, safety, and environmental responsibility. They hold various certifications, including ISO 9001, ISO 14001, and OHSAS 18001, reflecting their commitment to high operational standards.
Their extensive network encompasses 250 sites across 15 countries in Europe, supported by the broader GCA Group’s 8,000 employees.
Key Services offered by IDS Logistics include:
- Transport Solutions: Encompassing road transport (full loads, part loads, express), intermodal solutions, global transport management, and specialized transport for dangerous goods.
- Logistics & Warehousing: Providing comprehensive warehousing services, value-added logistics (e.g., co-packing, kitting, quality control), e-commerce fulfillment, and reverse logistics.
- Supply Chain Engineering: Offering expertise in optimizing supply chain processes, including flow optimization, logistics consulting, and custom solution design to enhance efficiency and reduce costs for clients.
IDS Logistics primarily serves a wide range of industries by delivering tailored logistics and transport services designed to meet specific client needs and industry standards.
How to Track IDS Logistics Packages
Tracking IDS Logistics packages typically involves specialized tools, as direct public tracking for individual shipments may be limited to client portals. Here are the primary ways to track IDS Logistics packages:
1. Via IDS Logistics Client Portal:
IDS Logistics provides a dedicated online tracing tool for its clients. This portal allows registered clients to:
- Consult the real-time status of their shipments (parcels, pallets, and goods) across Europe and globally.
- Download digital documents related to their shipments.
- Search for previous shipment history.
This portal is accessible 24/7. Access to this tracking method requires a specific client login, which is usually provided to businesses that have a contract with IDS Logistics. If you are expecting a package, the sender (who is the client of IDS Logistics) should have access to this portal and can provide you with updates or direct tracking links if available to them.
For a generalized tracking experience that often supports various carriers, including IDS Logistics, you can utilize multi-carrier tracking platforms like Synctrack. To track your IDS Logistics tracking package using Synctrack:
- Obtain Your Tracking Number: Ensure you have the correct IDS Logistics tracking number, which is usually provided by the sender of your package.
- Visit Synctrack: Go to the Synctrack Tracking Page at https://synctrack.io/couriers/.
- Enter Your Tracking Number: Locate the designated field and accurately input your IDS Logistics tracking number.
- Click “Track”: Click the “Track” button to view the available tracking details and status updates for your shipment.
For direct inquiries regarding IDS Logistics tracking or other services, you can contact them using the following details:
- Main Contact Phone Number: +33 4 72 20 20 20
- Email Address: [email protected]
- Headquarters Office Location: 119 avenue des Bruyères – 69150 Décines-Charpieu – France
These contact details can be used to reach their headquarters for general inquiries, although for specific shipment tracking issues, it is often best to first contact the sender of the package.
FAQs about IDS Logistics Tracking
Here are some frequently asked questions about IDS Logistics tracking:
1. What is an IDS Logistics tracking number?
An IDS Logistics tracking number is a unique code assigned to your shipment. This number allows the company and the recipient to monitor the package’s journey from dispatch to delivery, providing updates on its status and location.
IDS Logistics tracking information typically updates as the package moves through different stages of the logistics process, such as collection, sorting, transit through various hubs, and final delivery. Updates usually occur in real-time or within a few hours of each scan event. Delays can occur due to technical issues, public holidays, or unforeseen circumstances.
If your IDS Logistics tracking information is not updating for an extended period or indicates a significant delay, first contact the sender of the package. The sender, as the client of IDS Logistics, has direct access to the client portal and can inquire further with their dedicated account manager. If direct assistance is needed, you may also contact IDS Logistics customer service using the provided phone number or email, providing your tracking number for reference.
4. Can I change the delivery address of my IDS Logistics package?
Changing the delivery address for an IDS Logistics package in transit depends on the specific service level and the stage of the shipment. Such changes are often complex and may incur additional charges or delays. It is best to contact the sender of the package immediately, as they are the authorized party to request such modifications from IDS Logistics.
5. What if my IDS Logistics package is marked as delivered but I have not received it?
If your IDS Logistics tracking shows “delivered” but you haven’t received the package, first check your immediate surroundings, neighbors, or any common delivery spots. If it’s still missing, contact the sender of the package immediately. They can initiate an investigation with IDS Logistics to ascertain the package’s whereabouts and resolve the issue.
+33 4 72 20 20 20 