InPost (IT)

InPost (IT) Tracking Information

InPost (IT) is the Italian branch of InPost, a leading European automated parcel machine (APM) service provider. Established with the goal of revolutionizing the last-mile delivery experience, InPost offers a highly convenient, flexible, and environmentally friendly solution for shipping and receiving parcels. In Italy, InPost primarily focuses on its extensive network of InPost Lockers and Punto InPost (partner pickup points), strategically located in easily accessible areas such as supermarkets, shopping centers, and 24/7 locations.

InPost’s services are designed to cater to the needs of modern e-commerce, providing customers with the ability to collect or send parcels at their convenience, without the need to wait for a courier at home. Their core offerings in Italy include:

• Locker Delivery: Packages are delivered to a secure InPost Locker chosen by the recipient, available for collection 24/7.
• Home Delivery: While primarily known for Lockers, InPost also offers traditional home delivery services.
• Returns Management: Simplified return processes, often utilizing the Locker network for easy drop-off of return parcels.
• Send Services: Individuals and businesses can use the network to send parcels conveniently.

The company’s expansion in Italy underscores its commitment to providing an efficient and sustainable alternative to traditional delivery methods, reducing traffic congestion and carbon emissions associated with home deliveries.

How to Track InPost (IT) Packages

Tracking your InPost (IT) package is straightforward and can be done through multiple reliable methods:

1. Via the Official InPost (IT) Website:

   • Visit the official InPost (IT) website: https://inpost.it/.
   • On the homepage, locate the prominent tracking field, often labeled “Cerca la tua spedizione” or similar.
   • Enter your InPost (IT) tracking number into the designated box. This number is typically provided by the sender.
   • Click the “Cerca” or “Track” button to view the real-time status and detailed journey of your package.

2. Via Synctrack Tracking Tool:

   • Obtain Your Tracking Number: Ensure you have your InPost (IT) tracking number, which is provided by the sender.
   • Visit Synctrack: Go to the Synctrack Tracking Page: https://synctrack.io/couriers/.
   • Enter Your Tracking Number: Input your InPost (IT) tracking number in the designated field.
   • Click “Track”: Click the “Track” button to view the tracking details of your shipment.

3. Via the InPost Mobile App:

   • Download the official InPost App from your smartphone’s app store (available for iOS and Android).
   • Log in or create an account.
   • Enter your tracking number within the app to monitor your package’s progress, receive notifications, and manage collections from Lockers. The app often provides a more integrated experience for managing multiple shipments and Locker pick-ups.

What is InPost (IT) Tracking Contact Information

For inquiries related to InPost (IT) tracking or other services, you can reach them through the following contact details:

• Phone Number: +39 02 45391300
• Email: Information regarding specific email addresses is often handled through contact forms or support portals on their official website. For general inquiries, users are typically directed to their online support section.
• Office Location (Registered Office):

  InPost Italia S.p.A.
  Via della Moscova, 3
  20121 Milano (MI)
  Italy

For the most current contact methods and support options, it is always recommended to visit the “Contatti” or “Supporto” section on their official website: https://inpost.it/.

FAQs about InPost (IT) Tracking

Here are some frequently asked questions regarding InPost (IT) tracking:

How long does a package stay in an InPost Locker?

Typically, a package remains in an InPost Locker for 3 calendar days from the moment it is placed in the locker. Recipients receive notifications with a collection code and the deadline. If not collected within this period, the package may be returned to the sender or moved to an alternative collection point.

What should I do if my InPost (IT) tracking status hasn’t updated?

If your tracking status has not updated for an extended period (e.g., more than 24-48 hours after the last scan), it is advisable to contact InPost (IT) customer service using the provided phone number or through their website’s support channels. Provide them with your tracking number for assistance.

How do I collect a package from an InPost Locker?

Once your package arrives at the InPost Locker, you will receive an SMS and/or email notification containing a unique collection code (PIN). Go to the designated Locker, enter the collection code on the screen, and the locker door containing your package will automatically open.

Can I change the delivery address or Locker once the package is in transit?

Generally, once a package is in transit and particularly if it’s already assigned to a specific Locker, changing the delivery address or Locker is often not possible for security and logistical reasons. It’s best to contact InPost customer service immediately if a change is absolutely necessary, though successful changes are not guaranteed.

What if my package is delayed or lost?

In case of significant delays or if you suspect your package is lost, first check the tracking status for any new updates. If the status remains unchanged or indicates a problem, contact InPost (IT) customer service directly. They will be able to initiate an investigation or provide further instructions.