InPost (PT)

InPost (PT) Tracking Information

InPost (PT) operates as part of the broader InPost Group, an international parcel locker service provider. The company’s primary focus in Portugal is on revolutionizing parcel delivery through its extensive network of Cacifos InPost (InPost Lockers), offering a convenient, flexible, and environmentally friendly solution for sending, receiving, and returning parcels. InPost aims to empower customers with control over their deliveries, reducing missed deliveries and offering a sustainable alternative to traditional home delivery by optimizing logistics and reducing carbon emissions associated with last-mile delivery.

Key services provided by InPost (PT) include:

• Parcel Collection: Customers can choose to have their parcels delivered directly to a secure InPost Locker, accessible 24/7.
• Parcel Sending: Individuals and businesses can send parcels through the InPost locker network, making the process quick and efficient.
• Returns Management: InPost lockers facilitate easy and convenient returns for online purchases, simplifying the e-commerce experience.

The InPost model emphasizes Out of Home (OOH) delivery, leveraging technology to provide real-time updates and secure access to parcels, aligning with modern consumer demands for flexibility and sustainability in logistics.

How to Track InPost (PT) Packages

Tracking InPost (PT) packages offers multiple straightforward options to monitor your shipment’s journey.

1. Via the Official InPost (PT) Website:

   The most direct way to track your InPost (PT) parcel is through their official website.

   • Navigate to the InPost (PT) official website at https://www.inpost.pt/.
   • Locate the dedicated tracking field or section, often prominently displayed on the homepage, labeled “Acompanhe a sua encomenda” (Track your order) or similar.
   • Enter your unique InPost (PT) tracking number (referência de encomenda) into the designated input box.
   • Click the “Pesquisar” (Search) or “Acompanhar” (Track) button to view the real-time status and complete history of your shipment.
2. Via Synctrack Tracking Tool:

   Tracking your InPost (PT) package is simple and efficient using third-party tracking platforms like Synctrack.

   • Obtain Your Tracking Number: Ensure you have your InPost (PT) tracking number, which is provided by the sender.
   • Visit Synctrack: Go to the Synctrack Tracking Page: https://synctrack.io/couriers/.
   • Enter Your Tracking Number: Input your InPost (PT) tracking number in the designated field.
   • Click “Track”: Click the “Track” button to view the tracking details of your shipment.
3. Via the InPost App:

   For smartphone users, InPost often provides a dedicated mobile application available for download. This app allows users to manage their parcels, find lockers, and track shipments directly from their mobile devices, often with push notifications for status updates. Download links can typically be found on the InPost (PT) official website.

What is InPost (PT) Tracking Contact Number

For direct inquiries regarding InPost (PT) tracking or other services, you can reach out through the following contact channels:

• Contact Phone: +351 211 245 624
• Email: [email protected]

These contact details are generally available on the “Contactos” (Contacts) page of the official InPost (PT) website.

FAQs about InPost (PT) Tracking

1. What does my InPost (PT) tracking status mean?

   InPost (PT) tracking statuses provide updates on your parcel’s journey. Common statuses include “Encomenda Criada” (Order Created), “Em Trânsito” (In Transit), “Disponível para Levantamento no Cacifo” (Available for Pickup at Locker), “Levantado” (Picked Up), or “Devolvido ao Remetente” (Returned to Sender). Each status indicates a specific stage in the delivery process.

2. How long do I have to pick up my parcel from an InPost Locker?

   Typically, parcels delivered to an InPost Locker remain available for pickup for 3 days. You will usually receive notifications (via SMS or email) with a specific pickup code and the deadline for collection.

3. What happens if I don’t pick up my InPost (PT) parcel within the given timeframe?

   If a parcel is not collected from the locker within the specified pickup period, it will usually be returned to the sender. Some services might offer an option for redelivery or redirection to another locker, but this depends on the specific sender’s agreement with InPost (PT).

4. Can I change the delivery locker for my InPost (PT) parcel after it has been dispatched?

   Once an InPost (PT) parcel has been dispatched and is in transit, it is generally not possible to change the destination locker. Any changes must typically be requested by the sender before the parcel is sent. If a parcel is returned due to non-collection, a new shipment would be required.