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JBD Logistics (Dongguan Jiabeida Logistics Co., Ltd.) is a comprehensive logistics service provider specializing in cross-border e-commerce logistics. Established in 2014 and headquartered in Dongguan, Guangdong, China, JBD has developed an extensive service network with branch offices located in major Chinese cities such as Shenzhen, Yiwu, Guangzhou, Shanghai, Hangzhou, and more.
The company is dedicated to offering one-stop logistics solutions for global cross-border e-commerce sellers. JBD’s services are built upon principles of safety, speed, accuracy, and convenience, supported by a professional team and a proprietary logistics system designed for efficiency.
Key services offered by JBD include:
International Express: Collaborating with leading global express carriers such as DHL, UPS, FedEx, TNT, and Aramex to ensure efficient and reliable worldwide delivery.
International Dedicated Lines: Providing specialized, stable, and cost-effective shipping routes to major regions like North America, Europe, Southeast Asia, and South America. This includes dedicated FBA lines tailored for Amazon fulfillment.
International Postal Parcels: Partnering with various postal services, including China Post, Singapore Post, and Hongkong Post, for the shipment of international small packages and ePackets.
Overseas Warehousing: Offering comprehensive warehousing solutions in strategic locations, including North America and Europe. These services encompass storage, order fulfillment, and return processing.
Customs Declaration and Clearance: Providing professional customs services to facilitate smooth and compliant import and export procedures for various goods.
JBD aims to utilize its broad network and technological capabilities to deliver integrated, professional, and secure logistics services that meet the diverse and evolving needs of international e-commerce businesses.
Tracking your JBD package is straightforward, with several methods available to monitor your shipment’s progress:
Via the Official JBD Website:
Visit the official JBD Logistics website at http://www.jiabeida.net/.
Locate the “Logistics Query” (物流查询) or “Express Query” (快件查询) section, which is typically found on the homepage or in a prominent area.
Enter your specific JBD tracking number into the provided input field.
Click the corresponding query or track button to retrieve and view the real-time status and transit details of your shipment.
Via Synctrack Tracking Tool:
Utilizing a third-party tracking platform like Synctrack provides a convenient way to monitor your JBD shipment.
Obtain Your Tracking Number: Ensure you have your JBD tracking number, which is usually provided by the sender or seller.
Visit Synctrack: Go to the Synctrack Tracking Page at https://synctrack.io/couriers/.
Enter Your Tracking Number: Input your JBD tracking number into the designated field.
Click “Track”: Click the “Track” button to access detailed tracking information for your JBD package.
JBD’s internal logistics system, integrated into their official website, allows for direct tracking updates. The company’s website does not indicate the availability of a dedicated mobile application or text message service for tracking purposes.
For inquiries regarding JBD tracking or other logistics services, you can use the following contact details:
Email: [email protected]
Phone Number: +86-0769-82885995
Office Location: C1, Huachuang Logistics Park, No. 333 Jinfeng凰 Avenue, Fenggang Town, Dongguan, Guangdong, China (中国广东省东莞市凤岗镇金凤凰工业区金凤凰大道333号华创物流园C栋1楼)
What is a JBD tracking number?
A JBD tracking number is a unique identifier assigned to your package by JBD Logistics. This number enables you to monitor the real-time status and location of your shipment from the point of dispatch until its final delivery.
How long does JBD delivery usually take?
JBD delivery times vary significantly based on the chosen service (e.g., International Express, Dedicated Line, Postal Parcel), the specific destination country, and any potential customs clearance processes. Generally, international express services offer faster delivery, while dedicated lines or standard postal parcels may have longer transit times.
What should I do if my JBD tracking information isn’t updating?
If your JBD tracking information is not updating, it is recommended to allow 24-48 hours for the initial scan to appear and for the system to process updates. If there is still no update after this period, it is best to contact JBD customer service directly using their provided email or phone number for assistance. Delays can occur due to technical issues, customs processing, or transit-related reasons.