Jersey Post

Jersey Post Tracking Information

Jersey Post is the official postal service provider for Jersey, offering a comprehensive range of postal and courier services tailored to meet local and international market demands. Their services include letter and parcel delivery, courier services, and secure parcel lockers. Jersey Post emphasizes reliable and timely delivery, supported by modern tracking systems to keep customers informed throughout the shipment process. The company is committed to customer service and provides various channels for customer support and inquiries.

How to Track Jersey Post Packages

1. Via Jersey Post Official Website:

• Visit the Jersey Post official tracking page.

• Enter your tracking reference number (format example: AA999999999JE) into the tracking field.

• Submit the tracking number to view detailed status updates and location history of your parcel.

• The tracking tool supports multiple entries separated by commas for batch tracking.

• Note: Only items sent with trackable services can be tracked; untracked services (numbers starting with UM) will not display full tracking details.

2. Via Synctrack Tracking Tool:

• Access the Synctrack courier tracking platform.

• Enter your Jersey Post tracking number in the designated field.

• Click the “Track” button to retrieve your shipment’s tracking information.

• Synctrack provides a simple and efficient way to monitor Jersey Post parcels alongside many other carriers.

Additional Methods:

• Jersey Post may also offer tracking via their mobile app and social media channels, though the primary and most reliable method remains their official website and third-party tracking platforms like Synctrack.

Jersey Post Contact Number and Office Location

• Customer Care Phone Number: +44 1534 616616

• Email: [email protected]

• Customer Care Hours:

  • Weekdays: 8:30 am – 5:30 pm (9:00 am start on Wednesdays)

  • Saturdays: 9:00 am – 1:00 pm

• Office Location: La Rue Grellier Rue des Pres Trading Estate, Parish of St Saviour, Jersey

FAQs About Jersey Post Tracking

Q1: How do I track an item sent to Jersey?

You must use the tracking service of the postal authority in the country where the item was originally posted, as Jersey Post tracking only applies to items posted from Jersey.

Q2: What if my tracking number does not work?

Ensure the tracking number is entered correctly, including the two-letter prefix and ‘JE’ suffix. If the number is correct but still not working, the system may not have updated yet. Contact Jersey Post customer service if the issue persists.

Q3: How long does delivery take?

Delivery times vary by destination and service type. Local deliveries within Jersey are often next-day, while international shipments can take several days depending on the destination.

Q4: Can I track untracked services?

No, items with tracking numbers starting with “UM” are untracked and will not show detailed tracking events.

Q5: How can I get updates on my parcel status?

Use the official Jersey Post tracking tool or third-party platforms like Synctrack for real-time updates. Registering for notifications on these platforms may also provide email alerts.