Jieao

Jieao Tracking Information

Jieao Logistics, officially known as Shenzhen Jieao Logistics Co., Ltd. (深圳市捷奥物流有限公司), is a Chinese logistics company established in 2011. It specializes in cross-border e-commerce logistics, primarily focusing on routes to Australia, New Zealand, USA, and Canada. Jieao Logistics positions itself as a comprehensive logistics service provider for international trade, aiming to offer efficient and secure shipping solutions.

Their core services include:

• Air and Sea Freight: Offering both air and sea shipping options to their primary destinations, catering to various shipment sizes and urgency levels.
• Special Line Services: Dedicated logistics channels for Australia, New Zealand, USA, and Canada, designed to optimize transit times and customs processes for these specific routes.
• FBA Head Shipping: Providing direct shipping services to Amazon’s Fulfillment by Amazon (FBA) warehouses.
• Overseas Warehousing: Operating warehousing facilities in destination countries to support inventory management, order fulfillment, and distribution for e-commerce businesses.
• International Express: General international express parcel delivery services.
• Customs Clearance: Assisting with import and export customs procedures to ensure smooth passage of goods.

Jieao Logistics emphasizes customer service, reliable transportation, and streamlined operations to meet the demands of global e-commerce.

How to Track Jieao Packages

Tracking a Jieao package provides real-time updates on your shipment’s journey. There are two primary methods to track your parcel:

1. Via Jieao Official Website:

   • Visit the official Jieao Logistics website at http://www.szjieao-au.com/.
   • On the homepage, locate the “快件查询” (Express Query) section.
   • Enter your Jieao tracking number into the designated input field labeled “运单号” (Waybill Number).
   • Click the “查询” (Query) button to retrieve the latest status of your shipment.

2. Via Synctrack Tracking Tool:

   • Obtain your Jieao tracking number, which is typically provided by the seller or sender.
   • Navigate to the Synctrack Tracking Page at https://synctrack.io/couriers/.
   • Input your Jieao tracking number into the designated field.
   • Click the “Track” button to view the tracking details of your Jieao shipment.

Currently, the official Jieao website does not explicitly mention tracking via mobile applications or text messages.

Jieao Tracking Contact Information

For inquiries regarding Jieao tracking or other services, you can reach Jieao Logistics through the following contact details:

• Phone Numbers:
  • +86-755-89357025
  • +86-755-89357026
• Email Address: [email protected]
• Office Location:
  3rd Floor, Building B, Jinyuan Science and Technology Park, Guangyayuan Village, Wuhe Community, Bantian Street, Longgang District, Shenzhen City, China. (深圳市龙岗区坂田街道五和社区光雅园村金源科技园B栋3楼)

FAQs about Jieao Tracking

1. How can I locate my Jieao tracking number?
   Your Jieao tracking number is typically provided by the sender or seller shortly after your package has been dispatched. It is usually included in the shipping confirmation email or accessible from your order details page on the merchant’s website.

2. What should be done if Jieao tracking information is not updating?
   If your Jieao tracking information does not update for an extended period, it might indicate that the package is in transit between major checkpoints, undergoing customs clearance, or experiencing a temporary delay. It is advisable to wait 24-48 hours for the tracking to update. If no changes occur after this time, contact Jieao customer service using the provided contact details for assistance.

3. How long does Jieao delivery typically take?
   The Jieao delivery time varies depending on the destination country, chosen service (air or sea freight), customs procedures, and specific route. Air freight is generally faster than sea freight. Estimated delivery times are usually provided by the sender or can be inquired about directly with Jieao Logistics.

4. What should be done if a Jieao package is delayed or lost?
   If your Jieao package experiences significant delays beyond the estimated delivery time or is believed to be lost, the first step is to contact the sender (the merchant or individual who shipped the item) to initiate an investigation with Jieao Logistics. The sender, as the contract holder with Jieao, is best positioned to resolve shipping issues. If you are the sender, contact Jieao customer service directly with your tracking number and shipment details.