Kazakhstan Post

Kazakhstan Post Tracking Information

Kazakhstan Post (Kazpost JSC), founded in 1993, serves as the national postal operator of the Republic of Kazakhstan. Member of the Universal Postal Union since 1992, the company transformed into a joint-stock entity in 1999. Core service offerings include:

• Domestic and International Mail: Standard delivery of parcels, letters and printed matter.

• EMS (Express Mail Service): Expedited door-to-door delivery with guaranteed transit times.

• Hybrid Electronic Mail: Digital transmission combined with local delivery for documents and small parcels.

• Bulk and Oversized Freight: Transport solutions for large or heavy consignments.

• Financial Services: Postal money orders, utility bill payments, remittances and banking partnerships.

• E-commerce Solutions & Fulfillment: Integration with online retailers, warehousing and last-mile delivery.

How to Track Kazakhstan Post Packages

Via the Official Website

1. Access the Kazpost tracking portal at the official site.

2. Enter the tracking number in the designated field.

3. Click Search to view the latest status and delivery estimate.

Via the Synctrack Tracking Tool

1. Navigate to Synctrack and select Kazakhstan Post from the courier list.

2. Input the Kazakhstan Post tracking number.

3. Click Track to retrieve up-to-date shipment details.

Additional Methods

• Mobile App: Download the QazPost Super App (iOS/Android), enter the tracking ID to monitor progress on the go.

• SMS Notifications: Register for SMS alerts during dispatch; send the tracking number to the service shortcode for an automated status reply.

• API/SFTP Integration: Business customers can integrate using Kazpost APIs or receive daily tracking event files via SFTP.

Kazakhstan Post Tracking Contact

• Call Center: 1499 (free within Kazakhstan) or +7 727 259 06 05

• Email: [email protected] (general inquiries) and [email protected]

• Head Office: Astana, Republic of Kazakhstan

FAQs about Kazakhstan Post Tracking

What is the typical delivery time?

Domestic items usually arrive within 3–7 business days, while international parcels may take 10–30 days depending on destination and service level.

Why is there no update in tracking status?

Delays in status updates can occur during customs clearance or between partner-carrier handovers. Allow an extra 24–48 hours before raising an inquiry.

Can the delivery address be changed after shipment?

Address modifications are possible only if the parcel has not yet left the dispatch facility. Submit a change request via call center or email as soon as possible.

What steps should be taken if a parcel is lost?

Report missing shipments within the claims window (usually 30 days from dispatch) by contacting 1499 or submitting a claims form through the website.

How to track multiple parcels at once?

On the official portal, input up to 25 tracking numbers separated by commas to view all statuses in a single search.