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Kylin Express, officially known as Shenzhen Qilin Express Co., Ltd. (深圳市麒麟速递有限公司), was established in 2007. With over a decade of dedication in the logistics industry, Kylin Express has grown into an integrated international logistics service provider. The company’s vision is to become a globally competitive international logistics service provider. Its core values center around being customer-centric, valuing diligent efforts, and maintaining a commitment to arduous work over the long term.
Kylin Express offers a comprehensive suite of services designed to meet diverse international logistics needs. These services include:
Kylin Express aims to provide efficient, safe, and professional logistics services globally, covering a wide range of transportation methods from air and sea to land.
Tracking your Kylin Express package is straightforward and can be done through multiple avenues:
For inquiries regarding your Kylin Express tracking or other services, you can reach them through the following contact details:
What should I do if my Kylin Express tracking number is not working?
If your Kylin Express tracking number does not show any updates, ensure you have entered the correct number without any extra spaces or characters. It may take some time (usually 24-48 hours) for the tracking information to appear online after the package has been handed over to Kylin Express. If the issue persists, contact Kylin Express customer service with your tracking number for assistance.
How long does Kylin Express delivery typically take?
The delivery time for Kylin Express packages varies significantly based on the service chosen (e.g., air freight vs. sea freight, express vs. standard), the origin, and the destination country. International shipments generally take several business days to a few weeks. For specific transit times, refer to the service details provided at the time of shipping or contact Kylin Express directly.
What does “In Transit” or “Shipped” mean for Kylin Express tracking?
“In Transit” or “Shipped” in your Kylin Express tracking status indicates that your package is currently moving through the logistics network towards its destination. This status will update as the package reaches different checkpoints, undergoes customs clearance, or moves between sorting facilities.
Can I change the delivery address for a Kylin Express package after it has been shipped?
Changing the delivery address after a Kylin Express package has been shipped can be challenging and may not always be possible, especially for international shipments. It typically depends on the current stage of the shipment and the policies of Kylin Express and local delivery partners. Contact Kylin Express customer service immediately if you need to request an address change.