La Poste, France’s national postal service, has evolved from a royal courier service in the 15th century to a modern multi-service group offering mail delivery, banking, insurance, logistics, and digital solutions. It operates under Groupe La Poste, serving France, Monaco, and Andorra, with a network of 17,000 retail outlets and international partnerships in 63 countries. Key services include Colissimo for parcel delivery, Chronopost for express shipping, and La Banque Postale for financial services. The company emphasizes eco-friendly practices, regional accessibility, and digital transformation to adapt to modern needs.
Via the Official Website:
Visit La Poste’s tracking page.
Enter the tracking number (e.g., 2A123456789FR) in the search bar.
Click “Track” to view real-time updates, including delivery status and location history.
Via the La Poste Mobile App:
Download the app (iOS/Android) and log in.
Navigate to the “Track a Package” section.
Input the tracking number to access delivery details and notifications.
Third-Party Tracking Tools:
Platforms like Synctrack allow multi-carrier tracking. Steps include:
Visit the tracking tool’s website (e.g., Synctrack).
Enter the La Poste tracking number.
Click “Track” for consolidated updates across logistics partners.
Additional methods include SMS notifications (opt-in during shipment) and automated email alerts.
Customer Service Phone: +33 315 544 0000 (France), +33 810 821 821 (international).
Email:
General inquiries: [email protected]
Colissimo support: [email protected]
Corporate Office: 9 rue du Colonel Pierre Avia, 75015 Paris, France.
What does a La Poste tracking number look like?
Formats vary: 11–15 alphanumeric characters (e.g., A12345678912345
for international shipments or DE120984567FR
for Shop2Shop services).
How long does La Poste delivery take?
Domestic: 1–2 business days (e.g., Lettre Prioritaire).
International: 3–14 days, depending on destination913.
What if my package is lost or delayed?
Contact customer service via phone or email with the tracking number. For disputes, escalate to [email protected]