Laser Ship

Laser Ship Tracking Information

LaserShip is a regional last-mile delivery company founded in 1986 and headquartered in Vienna, Virginia. It primarily serves the eastern and midwestern United States, operating through a network of over 60 facilities across 31 states. LaserShip specializes in same-day, next-day, and two-day delivery services, focusing mainly on residential deliveries and time-sensitive shipments. The company also offers warehousing and fulfillment solutions for businesses. LaserShip’s service area covers more than 6,000 ZIP codes in 20 states, including major regions like the Mid-Atlantic, Southeast, and Northeast. Their delivery hours typically run from 8 AM to 9 PM, Monday through Friday, with weekend delivery available at an additional cost.

How to Track Laser Ship Packages

1. Via Official Website:

Visit the LaserShip official tracking page (note that it may redirect to the OnTrac website). Enter your tracking number in the designated field and click “TRACK YOUR PACKAGE” to see real-time updates on your shipment’s location, status, and estimated delivery time.

2. Using Synctrack Tracking Tool:

Go to the Synctrack platform, select Laser Ship as the courier, and enter your tracking number. Click “Track” to obtain detailed tracking information, including shipment history and delivery progress.

Laser Ship Tracking Contact Information

• Customer Service Phone: (804) 414-2590 (available Monday to Friday, 8 AM to 9 PM EST; Saturdays 8 AM to 8 PM; Sundays 8 AM to 5 PM)

• Customer Service Email: [email protected] (for inquiries and support)

• Text Messaging: 1-302-246-7136 for real-time communication via SMS (standard messaging rates apply)

• Corporate Office Address:
  1912 Woodford Road,
  Vienna, Virginia 22182, USA

LaserShip’s customer service team is available to assist with tracking issues, delivery questions, and other concerns during business hours.

FAQs About Laser Ship Tracking

Can I track my package without a tracking number?

No, a valid tracking number is required to monitor your shipment. If you don’t have one, contact the sender or customer service for assistance.

What is the typical delivery time for LaserShip?

Delivery usually takes 2 to 4 business days, depending on the service type and destination. Same-day and next-day delivery options are available in select areas.

What should I do if my tracking information hasn’t updated?

Tracking updates may be delayed due to processing or transit. If no update appears after 48 hours, contact LaserShip customer service for assistance.

What happens if a delivery attempt fails?

If delivery cannot be completed, the package is usually taken to a nearby relay point. Customers are notified via SMS or email with instructions on how to retrieve their package.

Does LaserShip offer insurance for shipments?

Insurance options may be available depending on the shipment and service. Contact customer support to inquire about coverage and premiums.