History
1985: Universal Express founded to meet regional demand for reliable express shipments.
1989: Linex network established as the General Sales Agent (GSA) for Cathay Pacific Cargo’s courier product.
2006: Expanded GSA role to include Air China’s courier services.
Present: Operates one of the largest independent networks of owned & agent offices—over 950 locations—serving 220 countries/territories with wholesale express solutions.
Core Services
Wholesale Express Solutions: Priority linehaul space, expedited handling under GSA agreements.
Air & Sea Freight Forwarding: Comprehensive import/export logistics with customs clearance support.
Warehousing & Distribution: Cross-docking, “just-in-time” processing, bonded/non-bonded storage, synchronized delivery management.
End-to-End Tracking: Shipments monitored from acceptance to delivery via Linex’s proprietary IT system.
Official Website
Navigate to the Linex Tracking page at tracking.linexsolutions.com
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Enter the tracking number in the search field and click Track to view the current status, location history and delivery estimates.
Synctrack Tracking Tool
Visit the Synctrack couriers page at synctrack.io/couriers
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Select Linex, input the Linex tracking number, then click Track to retrieve real-time updates.
API Integration
Developers can leverage Linex’s Tracking API and webhooks for automated, in-app tracking and notifications.
Customer Service Hotline: (+852) 2735 2012
Email: [email protected]
Headquarters: Hong Kong (24-hour global coverage, local delivery experts in 220+ territories)
Q1: How often does tracking information update?
Tracking details refresh within 2–4 hours after each facility scan.
Q2: What does “No Record” mean?
“No Record” indicates the tracking number is not yet active or was entered incorrectly; verify the number or check back later.
Q3: Can delivery instructions be changed after dispatch?
Yes—contact the local Linex office or the Customer Service Hotline with your tracking number to request address or delivery time amendments, subject to the shipment’s current transit stage.
Q4: What format do Linex tracking numbers use?
Linex tracking codes are typically alphanumeric, ranging from 10–12 characters, though formats may vary by service type.
Q5: How can proof of delivery be obtained?
Once the shipment status is marked “Delivered,” use the Print function on the tracking results page or request a Delivery Confirmation via email to generate an official proof of delivery.