Lotte Global Logistics

Lotte Global Logistics Tracking Information

History

• 1996: Establishment of Lotte Logistics, the Group’s first logistics company, initially serving convenience stores like 7-Eleven.

• 1998–2006: Expansion across Lotteria, Lotte Mart, Lotte.com and Lotte Supermarket; emergence as a leading domestic logistics provider.

• 2007–2016: Entry into the 3PL market, investment in large-scale infrastructure (Icheon Distribution Center, Gimpo Online Center), and establishment of overseas subsidiaries in China (2009), Indonesia (2010), Vietnam (2015) and Kazakhstan (2016).

• 2016–2018: Acquisition of Hyundai Logistics; launch of the Lotte Courier brand, strengthening last-mile capabilities and expanding the overseas network from 4 to 18 countries.

• 2019–present: Merger of Lotte Logistics and Lotte Global Logistics into an integrated global logistics company, emphasizing smart logistics, global one-stop services, last-mile delivery, and sustainability initiatives.

Service Portfolio

• International Courier Service: Real-time shipment tracking, customs clearance and door-to-door delivery for e-commerce parcels.

• Ocean & Air Freight Forwarding: Comprehensive import/export logistics with speedy customs processing.

• Domestic Container & Inland Transportation: Optimized container trucking, rail, CFS/CY services and customs clearance across Korea.

• Port & Stevedoring Services: Harbor loading/unloading, bonded storage and terminal operations.

• SCM & Warehousing: End-to-end supply chain consulting, automated fulfillment centers, cold chain solutions and inventory management.

• Last-Mile Delivery: Agency parcel drop-off at 10,000+ partner locations (Lotte Super, Mini Stop, Korea Seven, etc.) and home delivery under the Lotte Courier brand.

How to Track Lotte Global Logistics Packages

1. Official Website

   • Visit the Courier Tracking page on the Lotte Global Logistics website.

   • Enter the tracking number in the search field and view the current status, location and delivery history.

2. Via Synctrack Tracking Tool

   • Navigate to the Synctrack Tracking page.

   • Input the Lotte Global Logistics tracking number into the designated box.

   • Select Track to retrieve shipment details and status updates.

3. Customer Center Hotline

   • Call the Customer Center at +82 2 1588 2121 and provide the tracking number to receive the latest shipment status via phone or SMS

Lotte Global Logistics Contact Number

• Headquarters (Seoul, Korea): +82 2 2170 3355

• Customer Center (Tracking & Parcel Service): +82 2 1588 2121

• Lotte Global Logistics North America

  • Address: 7701 Las Colinas Ridge, Suite 400, Irving, TX 75063, USA

  • Phone: +1 972 373 3100

FAQs about Lotte Global Logistics Tracking

Q1: How long does it take for tracking information to update?

Tracking details on the website or via third-party tools typically refresh within 2–4 hours of each transit checkpoint scan.

Q2: What should be done if the tracking status shows “Delay”?

Contact the Customer Center at +82 2 1588 2121 for clarification. Delays may occur due to customs clearance, weather or operational issues.

Q3: Can delivery instructions (e.g., alternate address) be changed after shipment?

Yes. Call the Customer Center with the tracking number and request address amendments; service availability depends on the current shipment location and transit stage.

Q4: What is the format of a Lotte Global Logistics tracking number?

Typically a 13-digit numeric code (e.g., 6064889890367). Unique formats may vary by service type; consult the shipping confirmation.

Q5: How can proof of delivery be obtained?

Request a delivery confirmation report by phone at +82 2 1588 2121 or via the online tracking page’s “Print” function once the shipment is marked “Delivered.”