Malta Post

Malta Post Tracking Information

MaltaPost p.l.c. is Malta’s leading postal service provider, established in 1998 as the sole licensed Universal Service Operator. It handles domestic and international mail, offers logistics solutions, and provides diversified services like utility bill payments, ticket sales, and financial transactions. The company operates a retail network of 35 branch post offices, 28 sub-post offices, and collaborates with 431 authorized stamp vendors. Key services include EMS (Express Mail Service), philatelic products, and document management solutions. MaltaPost also manages the Malta Postal Museum, reflecting its historical legacy dating back to the Knights of St. John.

How to Track Malta Post Packages

Method 1: Official Malta Post Website

1. Visit the MaltaPost tracking page.

2. Locate the “Track Your Shipment” section.

3. Enter your tracking number (e.g., format: letters and numbers).

4. Click “Track” to view real-time updates.

Method 2: Synctrack Tracking Tool

1. Obtain your Malta Post tracking number from the seller or confirmation email.

2. Visit the Synctrack tracking platform.

3. Input the tracking number into the designated field.

4. Click “Track” to access detailed shipment status, delivery estimates, and location history.

Malta Post Tracking Contact Information

• Phone:

  • Customer Care: +356 2122 4421 (Monday–Friday: 8:30 AM–2:30 PM, Saturday: 7:30 AM–12:30 PM).

  • Freephone: 8007 2244 (fixed-line only).

• Email: [email protected] for general inquiries.

• Office Address:
  MaltaPost p.l.c., 305 Triq Hal-Qormi, Marsa MTP 1001 (Monday–Friday: 8:00 AM–4:00 PM).

FAQs About Malta Post Tracking

Q1: How long does Malta Post take to resolve delivery issues?

• Local items: Complaints addressed within 7 days.

• International items: Up to 90 days due to reliance on foreign postal networks.

Q2: Where can I find my tracking number?

• Check shipping confirmation emails, retailer order pages, or physical receipts.

Q3: What are Malta Post’s size/weight limits for parcels?

• Maximum weight: 20 kg.

• Maximum dimensions: 1.05m length, 2m combined length + girth.

Q4: Can I track a package without a tracking number?

• No. A valid tracking number is required for real-time updates.

Q5: What if my package is lost or delayed?

• Contact MaltaPost within 6 months of posting via phone, email, or their online form.