Keep your customers informed automatically with the best post-purchase experience that builds trust and cuts down on support tickets
Get Realtime Delivery updates across 2880+ global carriers - all in one place
Synctrack accurately tracks orders , and manages multiple orders in one spot. Elevate your brand with a custom order tracking page and delivery estimated delivery date/ETA.
Matdespatch is a Malaysia-based logistics provider established to simplify delivery solutions for micro-entrepreneurs and small businesses. Initially a same-day delivery platform, it has expanded into a one-stop delivery service offering real-time tracking, cash-on-delivery, and API integration. With over 1.4 million successful deliveries and serving 5,000+ customers, Matdespatch emphasizes speed, accuracy, and features like automated delivery notifications and multi-language support.
Via the Official Matdespatch Website:
Visit the Matdespatch tracking page.
Enter your tracking number (typically 13 characters with letters and numbers) to view real-time updates on package location and delivery status.
Via Synctrack Tracking Tool:
Go to Synctrack’s tracking platform.
Input your Matdespatch tracking number to access consolidated shipment details, including estimated delivery dates and automated notifications.
Additional Methods:
Email/SMS Alerts: Check your order confirmation email or retailer’s platform for tracking links and updates.
Retailer’s Order Page: Log into the seller’s website (e.g., Shopify stores) to view embedded tracking details.
Phone: +6011 1080 4414
Email: [email protected]
Office Address:
Early Risers Sdn. Bhd.,
F-11-19, Level 11, Block F, Pacific Place Business Centre,
47301 Petaling Jaya, Selangor Darul Ehsan, Malaysia.
How long does Matdespatch delivery take?
Delivery typically takes 2–14 days, depending on origin, destination, customs, and weekends.
What does a Matdespatch tracking number look like?
It usually combines letters and numbers (e.g., 2 letters + 9 digits + 2 letters).
What if my package is delayed?
Check for updates via the tracking portal or contact customer support for exceptions like customs holds or logistical delays.
Can I track multiple packages at once?
Yes, platforms like Synctrack allow bulk tracking by entering up to 15 tracking numbers separated by semicolons.
Do I need an account to track shipments?
No—Matdespatch’s website and third-party tools like Synctrack provide no-login-required tracking.