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NEWPOWER Tracking Guidelines and Tips

NEWPOWER Tracking Information

NEWPOWER, officially known as Xiamen New Power Supply Chain Management Co., Ltd. (厦门新时联供应链管理有限公司), is a comprehensive logistics enterprise based in Xiamen, China. Established in 2008, the company integrates various supply chain services to cater to diverse client needs.

NEWPOWER’s core business focuses on providing efficient and reliable logistics solutions, positioning itself as a key player in cross-border e-commerce logistics. Their services span a wide range of international shipping and warehousing options, designed to facilitate global trade and enhance supply chain efficiency for their clients.

The company’s primary services include:

  • International Express Services: Acting as a primary agent for major global couriers such as DHL, UPS, FedEx, and TNT, NEWPOWER also offers its own specialized line express services, providing a variety of options for urgent shipments.
  • International Air Freight: Comprehensive air cargo solutions from major Chinese airports to destinations worldwide, ensuring timely and secure delivery of goods.
  • International Ocean Freight: Services covering both Full Container Load (FCL) and Less than Container Load (LCL) shipments, including container shipping, bulk cargo, customs declaration, and trailer services for seamless port-to-door delivery.
  • Overseas Warehousing: Providing overseas warehousing and fulfillment services in various countries, which includes inventory management, order processing, and distribution, especially beneficial for e-commerce businesses.
  • E-commerce Logistics: Tailored logistics solutions specifically designed for cross-border e-commerce sellers, addressing the unique challenges and demands of online retail.
  • Customs Clearance and Documentation: Expertise in navigating complex customs procedures and preparing necessary documentation to ensure smooth and compliant international shipments.

NEWPOWER emphasizes its commitment to integrating global resources and providing specialized, efficient, and professional supply chain management services.

How to Track NEWPOWER Packages

Tracking NEWPOWER packages is possible through their official platforms and third-party tracking services.

  1. Via the Official NEWPOWER Website:
    To track a package directly on their official site, navigate to the NEWPOWER official website at http://www.xsl56.net/. On the homepage, locate the tracking input field, which is typically labeled “运单号查询” (Waybill Number Query) or simply asks for your “运单号” (Waybill Number). Enter your unique tracking number into the designated field and click the search or query button to view the real-time status and transit history of your shipment.
  2. Via Synctrack Tracking Tool:
    Tracking your NEWPOWER package is simple and efficient using the Synctrack platform. Follow these steps to use the Synctrack platform:

    • Obtain Your Tracking Number: Ensure you have your NEWPOWER tracking number, which is provided by the seller or shipper.
    • Visit Synctrack: Go to the Synctrack Tracking Page at https://synctrack.io/couriers/.
    • Enter Your Tracking Number: Input your tracking number in the designated field.
    • Click “Track”: Click the “Track” button to view the tracking details of your shipment.

Currently, based on the information available on their official website, there are no explicit mentions of dedicated mobile applications or SMS text message services for tracking NEWPOWER packages. The primary online tracking methods are through their website and third-party universal tracking platforms.

What is NEWPOWER Tracking Contact Number

For inquiries regarding NEWPOWER tracking or any other service-related questions, you can contact them using the following details:

  • Email: [email protected]
  • Phone Number: The primary contact phone number is +86-592-5611116.
  • Office Location:
    19th Floor, Jindawi Building, 1000 Anling Road, Huli District, Xiamen City, China (厦门市湖里区安岭路1000号金达威大厦19层).

FAQs about NEWPOWER Tracking

  1. How can a NEWPOWER package be tracked?
    NEWPOWER packages can be tracked by entering the tracking number on the official NEWPOWER website (http://www.xsl56.net/) in the designated tracking field, or by using a universal tracking platform like Synctrack (https://synctrack.io/couriers/) by selecting NEWPOWER as the courier and inputting your tracking number.

  2. What should be done if the NEWPOWER tracking status is not updating?
    If your NEWPOWER tracking status is not updating, it is advisable to wait for a short period, as there might be a delay in system updates. If the status remains unchanged for an extended time, directly contact NEWPOWER customer service via their provided phone number or email address for assistance and detailed information regarding your shipment.

  3. What types of services does NEWPOWER offer that include tracking?
    NEWPOWER offers tracking for all its primary logistics services, including International Express, International Air Freight, International Ocean Freight, and E-commerce Logistics. Each shipment is assigned a unique tracking number that allows customers to monitor its journey from origin to destination.

  4. How can NEWPOWER customer service be contacted for tracking inquiries?
    For any questions regarding NEWPOWER tracking or other service-related issues, customers can reach out to NEWPOWER via email at [email protected] or by calling their main service line at +86-592-5611116.

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