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Ninjavan (ID), officially known as Ninja Xpress in Indonesia, is an integral part of the Ninja Van Group, a prominent technology-enabled express logistics company operating across Southeast Asia. The company was founded in Singapore in 2014 with a vision to revolutionize the last-mile delivery experience. Ninja Van quickly expanded its operations, establishing a strong presence in key markets.
In Indonesia, Ninja Xpress commenced its operations in 2015. Since its inception, Ninja Xpress has positioned itself as a reliable and efficient logistics partner, particularly for e-commerce businesses and individual senders. Its primary goal is to provide a seamless and hassle-free parcel delivery service across the vast archipelago of Indonesia.
Ninjavan (ID) offers a comprehensive suite of logistics solutions designed to cater to diverse shipping needs. These services include:
Ninjavan (ID) prides itself on its extensive network covering various regions in Indonesia, ensuring wide reach for its customers. Key features of their service include real-time parcel tracking, multiple convenient payment options, and dedicated customer support to assist with inquiries. The company emphasizes technological integration to optimize delivery routes, enhance operational efficiency, and provide transparency throughout the shipping process.
Tracking your Ninjavan (ID) packages is straightforward, with several methods available to keep you informed about your shipment’s journey.
Via the Official Ninjavan (ID) Website:
The most direct way to track your parcel is through the official Ninja Xpress website.
Via Synctrack Tracking Tool:
Synctrack provides a universal tracking platform that supports Ninjavan (ID) tracking.
Other Potential Methods:
While the official website and third-party trackers are primary methods, Ninjavan (ID) also offers customer support channels that can assist with tracking inquiries. These may include live chat services available on their website, where you can provide your tracking number for assistance.
For inquiries regarding your Ninjavan (ID) tracking or other service-related questions, you can contact their customer support.
Here are some frequently asked questions regarding Ninjavan (ID) tracking:
You can check your package status by entering your Ninjavan (ID) tracking number on their official website (https://www.ninjaxpress.co/id-id) or by using a universal tracking tool like Synctrack (https://synctrack.io/couriers/).
First, ensure you have entered the Ninjavan (ID) tracking number correctly. It may take a few hours for the tracking information to appear after the package has been handed over to Ninjavan (ID). If the issue persists after 24-48 hours, it is advisable to contact Ninjavan (ID) customer service directly with your tracking number.
A “Delivered” status indicates that your Ninjavan (ID) package has successfully reached its final destination and has been received by the designated recipient or left at a secure location as per delivery instructions.
Changing the delivery address after a package has been dispatched is generally difficult and depends on the package’s current status and Ninjavan (ID) policies. It is recommended to contact Ninjavan (ID) customer support immediately with your Ninjavan (ID) tracking number to inquire about the possibility of an address change.