Ninjavan (ID)

Ninjavan (ID) Tracking Information

Ninjavan (ID), officially known as Ninja Xpress in Indonesia, is an integral part of the Ninja Van Group, a prominent technology-enabled express logistics company operating across Southeast Asia. The company was founded in Singapore in 2014 with a vision to revolutionize the last-mile delivery experience. Ninja Van quickly expanded its operations, establishing a strong presence in key markets.

In Indonesia, Ninja Xpress commenced its operations in 2015. Since its inception, Ninja Xpress has positioned itself as a reliable and efficient logistics partner, particularly for e-commerce businesses and individual senders. Its primary goal is to provide a seamless and hassle-free parcel delivery service across the vast archipelago of Indonesia.

Ninjavan (ID) Services

Ninjavan (ID) offers a comprehensive suite of logistics solutions designed to cater to diverse shipping needs. These services include:

• Standard Delivery (Ninja Reg): A reliable option for general parcel shipping.
• Express Delivery (Ninja Fast): For urgent shipments requiring quicker transit times.
• Cash on Delivery (COD): Facilitating transactions where payment is collected upon delivery, a popular option for e-commerce.
• Ninja Direct: Solutions for cross-border logistics, aiding businesses in international shipping.
• Fulfillment Services: Including warehousing and inventory management to support businesses.
• Return Management: Streamlining the process for returned goods.

Ninjavan (ID) prides itself on its extensive network covering various regions in Indonesia, ensuring wide reach for its customers. Key features of their service include real-time parcel tracking, multiple convenient payment options, and dedicated customer support to assist with inquiries. The company emphasizes technological integration to optimize delivery routes, enhance operational efficiency, and provide transparency throughout the shipping process.

How to Track Ninjavan (ID) Packages

Tracking your Ninjavan (ID) packages is straightforward, with several methods available to keep you informed about your shipment’s journey.

1. Via the Official Ninjavan (ID) Website:
   The most direct way to track your parcel is through the official Ninja Xpress website.

   • Visit the official website: Navigate to https://www.ninjaxpress.co/id-id.
   • Locate the tracking field: On the homepage, a prominent tracking input field labeled “Lacak Paket” (Track Package) is usually available.
   • Enter your tracking number: Input your unique Ninjavan (ID) tracking number into the designated box. This number is typically provided by the sender.
   • Click “Lacak”: Press the “Lacak” or “Track” button to view the real-time status and history of your shipment.

2. Via Synctrack Tracking Tool:
   Synctrack provides a universal tracking platform that supports Ninjavan (ID) tracking.

   • Obtain Your Tracking Number: Ensure you have your Ninjavan (ID) tracking number, which is provided by the sender.
   • Visit Synctrack: Go to the Synctrack Tracking Page at https://synctrack.io/couriers/.
   • Enter Your Tracking Number: Input your tracking number in the designated field.
   • Click “Track”: Click the “Track” button to view the tracking details of your Ninjavan (ID) shipment.

3. Other Potential Methods:
   While the official website and third-party trackers are primary methods, Ninjavan (ID) also offers customer support channels that can assist with tracking inquiries. These may include live chat services available on their website, where you can provide your tracking number for assistance.

Ninjavan (ID) Tracking Contact Number

For inquiries regarding your Ninjavan (ID) tracking or other service-related questions, you can contact their customer support.

• Phone Number: +62 21 2921 2920
• Email Address: [email protected]
• Office Location:
  The Plaza Office Tower, Lt. 10. JL. M.H. Thamrin Kav. 28-30. RT.9/RW.5, Gondangdia, Kec. Menteng, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10350

FAQs about Ninjavan (ID) Tracking

Here are some frequently asked questions regarding Ninjavan (ID) tracking:

How do I check the status of my Ninjavan (ID) package?

You can check your package status by entering your Ninjavan (ID) tracking number on their official website (https://www.ninjaxpress.co/id-id) or by using a universal tracking tool like Synctrack (https://synctrack.io/couriers/).

What if my Ninjavan (ID) tracking number is not working or shows no updates?

First, ensure you have entered the Ninjavan (ID) tracking number correctly. It may take a few hours for the tracking information to appear after the package has been handed over to Ninjavan (ID). If the issue persists after 24-48 hours, it is advisable to contact Ninjavan (ID) customer service directly with your tracking number.

What does a “Delivered” status mean for Ninjavan (ID) tracking?

A “Delivered” status indicates that your Ninjavan (ID) package has successfully reached its final destination and has been received by the designated recipient or left at a secure location as per delivery instructions.

Can I change the delivery address after my Ninjavan (ID) package has been shipped?

Changing the delivery address after a package has been dispatched is generally difficult and depends on the package’s current status and Ninjavan (ID) policies. It is recommended to contact Ninjavan (ID) customer support immediately with your Ninjavan (ID) tracking number to inquire about the possibility of an address change.