Ninjavan (MY)

Ninjavan (MY) Tracking Information

Ninjavan is a prominent tech-enabled express logistics company established in 2014 in Singapore. It has rapidly expanded its operations to become a leading logistics provider across six key markets in Southeast Asia: Singapore, Malaysia, Indonesia, Vietnam, Philippines, and Thailand.

Ninjavan (MY) focuses on providing hassle-free delivery solutions for businesses of all sizes, from small startups to large enterprises, as well as individual shippers and consumers. Their core services encompass comprehensive parcel delivery, including cash-on-delivery (COD) options. The company manages the entire logistics chain, from first-mile pickup to mid-mile sorting and line haul, and finally last-mile delivery to the recipient’s doorstep.

Utilising a strong technology-driven approach, Ninjavan (MY) offers features such as real-time tracking, API integration for businesses, and a dedicated Ninja Dashboard to manage shipments efficiently. Their mission is to simplify deliveries for everyone and establish themselves as the dominant last-mile logistics provider in the region.

How to Track Ninjavan (MY) Packages

Tracking your Ninjavan (MY) package is straightforward, with multiple convenient methods available:

1. Via the Official Ninjavan (MY) Website:

   • Navigate to the official Ninjavan Malaysia website at https://www.ninjavan.co/en-my.

   • Locate the tracking section, which is prominently displayed on the homepage.

   • Enter your unique Ninjavan (MY) tracking number into the designated input field.

   • Click the “Track” or “Go” button to retrieve the latest status and detailed progress of your shipment.

2. Via Synctrack Tracking Tool:

   • Tracking your Ninjavan (MY) package is simple and efficient using the Synctrack platform.

   • Obtain Your Tracking Number: Ensure you have your Ninjavan (MY) tracking number, which is typically provided by the sender or seller.

   • Visit Synctrack: Go to the Synctrack Tracking Page at https://synctrack.io/couriers/.

   • Enter Your Tracking Number: Input your tracking number in the designated field.

   • Click “Track”: Click the “Track” button to view the tracking details of your shipment.

What is Ninjavan (MY) Tracking Contact Number

For assistance with Ninjavan (MY) tracking or any other inquiries, customers can reach out through the following channels:

• Contact Phone Number: The dedicated customer support phone number for Ninjavan (MY) is +60 111 721 8933.

• Email Address: For written inquiries or support, customers can send an email to [email protected].

• Operating Hours: Their customer service team is available from Monday to Saturday, 9 AM to 10 PM.

• Office Location: While specific physical office locations for general customer inquiries are not publicly listed on their contact page, they primarily direct customers to utilise their phone and email support services for efficient communication.

FAQs about Ninjavan (MY) Tracking

How can I find my Ninjavan (MY) tracking number?
Your Ninjavan (MY) tracking number is typically provided by the seller or sender of your parcel. It can usually be found in the shipping confirmation email, on the merchant’s order page, or directly from the sender.

What should I do if my Ninjavan (MY) tracking status hasn’t updated for a while?
If your Ninjavan (MY) tracking status has not updated for an extended period, it might be due to a delay in scanning, a transit issue, or simply that the parcel is in motion between hubs. It is advisable to wait for 24-48 hours. If the status remains unchanged, contact Ninjavan (MY) customer support with your tracking number for further investigation.

What does “Attempted Delivery” or “Delivery Failed” mean for my Ninjavan (MY) package?
“Attempted Delivery” or “Delivery Failed” indicates that the delivery driver tried to deliver the parcel but was unsuccessful. This could be due to the recipient not being available, an incorrect address, or other unforeseen circumstances. Ninjavan (MY) will typically attempt re-delivery, or you may need to arrange for a new delivery time or pickup.

Can I request a change of delivery address or reschedule delivery for my Ninjavan (MY) parcel?
Depending on the stage of delivery and Ninjavan (MY)’s policy, it may be possible to request a change of delivery address or reschedule a delivery. It is best to contact Ninjavan (MY) customer support as soon as possible with your tracking number to inquire about available options, as changes might not always be feasible once the parcel is in transit.