Noel

Noel Logistics Information

Noel (Nanjing) Supply Chain Management Co., Ltd., established in 2014, positions itself as a comprehensive international logistics solution provider, particularly specializing in cross-border e-commerce logistics. The company focuses on integrating global logistics resources and leveraging digitalization to offer efficient and reliable services.

Noel’s core services encompass various aspects of the supply chain, designed to cater to the needs of global trade. These include line-haul transportation (spanning air, sea, and rail freight), customs clearance, overseas warehousing, and last-mile delivery. Their objective is to provide end-to-end logistics solutions, ensuring seamless movement of goods from origin to destination across their global network. The company emphasizes its commitment to operational efficiency, technological innovation, and customer satisfaction in the realm of international freight forwarding and supply chain management.

How to Track Noel Packages

Tracking Noel packages offers multiple convenient methods to monitor shipment progress.

One primary way is through the official Noel website:

1. Visit the Noel official website at https://www.noelworld.com/.
2. Locate the tracking field or “Query” / “Track & Trace” section, typically found on the homepage.
3. Enter your unique Noel tracking number into the designated input box.
4. Click the “Track” or “Query” button to retrieve the latest updates on your package’s status and location.

Another efficient method is using the Synctrack Tracking tool:

1. Ensure possession of your Noel tracking number, which is provided by the sender.
2. Navigate to the Synctrack Tracking Page at https://synctrack.io/couriers/.
3. Input your Noel tracking number into the specified field.
4. Click the “Track” button to access the comprehensive tracking details of your Noel shipment.

Currently, the official Noel website primarily highlights web-based tracking through its portal. Information regarding dedicated mobile applications or SMS tracking services is not prominently featured on their main site.

Noel Tracking Contact Information

For inquiries regarding Noel tracking or other services, direct contact can be made through the following channels:

• Customer Service Hotline (China): +86-400-801-9955
• Customer Service Hotline (Russia): +7(499)753-19-97
• Email Address: [email protected]

Noel’s main operational office is located at:
Room 210, Building 2, No. 37, Xuanwu Avenue, Xuanwu District, Nanjing, China

FAQs about Noel Tracking

1. What is a Noel tracking number?

A Noel tracking number is a unique identifier assigned to a package shipped via Noel Logistics. It allows customers and recipients to monitor the status and real-time location of their Noel package as it moves through the shipping process.

2. How often is Noel tracking information updated?

Noel tracking information is typically updated at key points throughout the delivery process, such as when the package is scanned at departure, arrival at a sorting facility, during customs clearance, and upon delivery. Updates usually occur within a few hours of these events.

3. What should be done if Noel tracking information shows no updates?

If Noel tracking information shows no updates for an extended period, it could indicate a transit delay, a customs hold, or a scanning issue. It is recommended to first wait 24-48 hours. If the status remains unchanged, contact Noel customer service directly using the provided contact numbers or email for assistance.

4. What are the common Noel tracking statuses?

Common Noel tracking statuses include “In Transit,” “Arrived at Sorting Facility,” “Customs Clearance,” “Out for Delivery,” and “Delivered.” Specific statuses may vary slightly depending on the origin and destination, but generally reflect the current stage of the Noel package in its journey.