ONE (Ocean Network Express)

ONE (Ocean Network Express) Tracking Information

Ocean Network Express (ONE) is a global container shipping company established on July 7, 2017. It was formed through the integration of the container shipping businesses of three major Japanese shipping lines: Kawasaki Kisen Kaisha, Ltd. (“K” Line), Mitsui O.S.K. Lines, Ltd. (MOL), and Nippon Yusen Kabushiki Kaisha (NYK). Headquartered in Singapore, ONE operates a vast global network, providing international container transport services.

ONE’s services encompass a broad range of cargo types, including dry cargo, refrigerated cargo (reefer), and special cargo, catering to diverse shipping needs worldwide. The company emphasizes reliability, efficiency, and sustainability in its operations, leveraging a large fleet of modern vessels and container equipment. Their commitment to digitalization aims to enhance the customer experience and streamline shipping processes.

How to Track ONE (Ocean Network Express) Packages

Tracking ONE (Ocean Network Express) shipments offers multiple convenient methods:

1. Via the Official ONE (Ocean Network Express) Website:

   The most direct method for ONE (Ocean Network Express) tracking is through their official website.

   • Navigate to the ONE (Ocean Network Express) official website at https://www.one-line.com/.
   • Locate the “Tracking & Schedules” section, typically found prominently on the homepage or in the main navigation.
   • Select the desired tracking method: You can usually track by Bill of Lading (B/L) number, Booking number, or Container number.
   • Enter the relevant tracking number into the designated field.
   • Click the “Track” or equivalent button to view the real-time status and progress of your ONE (Ocean Network Express) shipment.
2. Via Synctrack Tracking Tool:

   Tracking your ONE (Ocean Network Express) package is simple and efficient. To utilize the Synctrack platform for ONE (Ocean Network Express) tracking:

   • Obtain Your Tracking Number: Ensure the ONE (Ocean Network Express) tracking number, provided by the shipper, is available.
   • Visit Synctrack: Access the Synctrack Tracking Page at https://synctrack.io/couriers/.
   • Enter Your Tracking Number: Input the ONE (Ocean Network Express) tracking number into the designated field.
   • Click “Track”: Select the “Track” button to view the comprehensive tracking details of your shipment.

What is ONE (Ocean Network Express) Tracking Contact Number

ONE (Ocean Network Express) provides customer support through a network of regional and local offices around the globe, as opposed to a single, universal tracking contact number or email. For assistance with ONE (Ocean Network Express) tracking or any other inquiries, customers are advised to contact their specific regional or local ONE office.

To find the appropriate contact phone number and email address, including office locations:

• Visit the ONE (Ocean Network Express) official website: https://www.one-line.com/.
• Navigate to the “Contact Us” page.
• Select the “Global Contacts” option, which will direct you to a page listing contact details organized by country and region. Here, you can find the relevant phone number and email for the office serving your location or the origin/destination of your shipment.

FAQs about ONE (Ocean Network Express) Tracking

1. What types of numbers can be used for ONE (Ocean Network Express) tracking?

You can typically track ONE (Ocean Network Express) shipments using a Bill of Lading (B/L) number, a Booking number, or a Container number. These distinct identifiers help pinpoint specific shipment details.

2. What should be done if ONE (Ocean Network Express) tracking information is not updating?

If ONE (Ocean Network Express) tracking information does not appear to be updating, it is advisable to wait for a few hours as there might be a delay in system updates or information processing. If the issue persists for an extended period, it is recommended to contact ONE (Ocean Network Express) customer service through the relevant regional office for assistance.

3. How long does it take for tracking information to become available after a shipment is booked with ONE (Ocean Network Express)?

Tracking information for ONE (Ocean Network Express) shipments typically becomes available shortly after the booking is confirmed and the container has been received at the terminal or loaded onto the vessel. Some initial details may appear even before the vessel departs.

4. Can multiple ONE (Ocean Network Express) shipments be tracked simultaneously?

Yes, the official ONE (Ocean Network Express) tracking portal generally allows for tracking multiple shipments at once. Depending on the interface, users can usually enter multiple Bill of Lading (B/L) numbers, Booking numbers, or Container numbers, often separated by commas or on separate lines, to view the status of several shipments concurrently.