Pall-Ex (UK)

Pall-Ex (UK) Tracking Information

Pall-Ex (UK) is a leading palletised freight network operating across the UK and Europe. The company was founded in 1996 by Hilary Devey CBE, an entrepreneurial figure in the logistics sector. Her vision was to create a hub-and-spoke model for pallet distribution, enabling independent hauliers to collaborate efficiently to deliver consignments. This innovative model allowed for cost-effective and high-quality freight distribution by consolidating smaller loads at a central hub for onward transit, thereby optimising routes and reducing empty running.

Over the years, Pall-Ex has grown significantly, evolving from a UK-focused operation into an international network. Its services cater to a wide range of businesses, offering solutions for palletised freight of various sizes, from quarter pallets to oversized consignments. Key services include next-day delivery, economy services, tail-lift deliveries for locations without forklift access, and comprehensive international shipping solutions. Pall-Ex prioritises customer service, technological innovation (including robust track and trace facilities and Proof of Delivery (POD) systems), and a commitment to environmental responsibility within the logistics industry. The network consists of a collaborative group of haulier members who operate under the Pall-Ex brand, ensuring a consistent level of service and coverage.

How to Track Pall-Ex (UK) Packages

Tracking Pall-Ex (UK) packages is straightforward, with primary methods available through their official website and third-party tracking tools.

1. Via the Official Pall-Ex (UK) Website:

The most direct method for tracking a Pall-Ex (UK) shipment is through their official website.

1. Visit the Pall-Ex (UK) official website: https://www.pallex.co.uk/.
2. On the homepage, or by navigating to the “Tracking” section, locate the tracking input field.
3. Enter your consignment number or tracking reference into the designated box. This unique number identifies your specific shipment.
4. Click the “Track” or “Go” button to retrieve the latest status and delivery details of your Pall-Ex (UK) package.

2. Via Synctrack Tracking Tool:

Synctrack provides a convenient platform for tracking various couriers, including Pall-Ex (UK).

1. Obtain Your Tracking Number: Ensure the Pall-Ex (UK) tracking number, often referred to as a consignment number or tracking reference, is available.
2. Visit Synctrack: Navigate directly to the Synctrack Tracking Page for couriers: https://synctrack.io/couriers/.
3. Enter Your Tracking Number: Input the Pall-Ex (UK) tracking number into the designated tracking field.
4. Click “Track”: Select the “Track” button to view the detailed tracking information for the Pall-Ex (UK) shipment.

Pall-Ex (UK) Tracking Contact Number

For direct inquiries regarding Pall-Ex (UK) tracking or other services, their contact information is as follows:

• Phone Number: +44 (0)1530 239000
• Email: [email protected]
• Head Office Location: Pall-Ex (UK) Ltd, Pall-Ex House, Victoria Road, Ellistown, Leicestershire, LE67 1EU, United Kingdom.

FAQs about Pall-Ex (UK) Tracking

1. What information is required to track a Pall-Ex (UK) shipment?

To track a Pall-Ex (UK) shipment, only the consignment number or tracking reference is needed. This unique alphanumeric code identifies the specific pallet.

2. How often is Pall-Ex (UK) tracking information updated?

Pall-Ex (UK) tracking information is typically updated at key points throughout the journey, such as when the pallet is collected, arrives at a hub, departs a hub, is out for delivery, and upon successful delivery. Updates usually occur in real-time as these milestones are reached.

3. What should be done if the Pall-Ex (UK) tracking status shows no updates?

If the Pall-Ex (UK) tracking status shows no recent updates, it is advisable to wait a few hours as there might be a slight delay in the system or the pallet could be in transit between major scan points. If the status remains unchanged for an extended period (e.g., more than 24 hours), contact the Pall-Ex (UK) customer service team directly using the provided phone number or email for assistance.

4. Can international Pall-Ex (UK) shipments be tracked?

Yes, Pall-Ex (UK) provides tracking for international shipments within its network. The same consignment number used for domestic tracking typically applies to international consignments, allowing customers to monitor their cross-border deliveries through the official website or compatible tracking platforms.

5. What does “consignment number” mean in Pall-Ex (UK) tracking?

The “consignment number” is the primary tracking identification number assigned to each Pall-Ex (UK) shipment. It acts as a unique reference that allows customers to follow the progress of their pallet from collection to delivery. It is essential for using any tracking service.