PDU

86-17603073369

http://www.pduni.com/

PDU Tracking Information

PDU, officially known as Shenzhen Pudu International Logistics Co., Ltd., is a logistics service provider based in Shenzhen, China. The company was established in 2017, focusing on providing comprehensive and efficient logistics solutions primarily for cross-border e-commerce sellers and traditional foreign trade enterprises.

PDU’s services encompass a wide range of international shipping solutions, aiming to simplify cross-border logistics. Key services include:

International Express: PDU partners with major global express carriers such as DHL, FedEx, UPS, Aramex, and EMS to offer efficient, secure, and fast door-to-door delivery worldwide. This service is designed for urgent or high-value shipments.
E-commerce Dedicated Lines: These specialized lines are tailored for the needs of e-commerce businesses, offering advantageous routes to specific regions. PDU highlights dedicated lines to the Middle East (e.g., Saudi Arabia, UAE), Southeast Asia (e.g., Singapore, Malaysia, Thailand, Vietnam), and Africa, emphasizing efficient customs clearance and cost-effectiveness.
International Air Freight: Providing air cargo services from major Chinese airports to destinations globally, with flexible options including DDU (Delivery Duty Unpaid) and DDP (Delivery Duty Duty Paid) services. This is suitable for time-sensitive bulk shipments.
International Sea Freight: Offering both Full Container Load (FCL) and Less than Container Load (LCL) services. This includes port-to-port and door-to-door options, with support for customs declaration and destination services. Sea freight is generally more economical for large or heavy shipments with longer transit times.
Warehousing Services: PDU provides warehousing solutions that include short-term storage, packaging, labeling, picking, and distribution services, supporting the entire supply chain process for clients.

PDU aims to build a global logistics network with agents and partners in various countries to ensure seamless service delivery.

How to Track PDU Packages

Tracking a PDU package provides real-time updates on its journey. There are primarily two straightforward methods to monitor your shipment:

Via PDU Official Website:
- Visit the official PDU website at http://www.pduni.com/.
- Locate the tracking field, often prominently displayed on the homepage, labeled “物流追踪” (Logistics Tracking) or similar.
- Enter your PDU tracking number into the designated input box.
- Click the “查询” (Query) or “Track” button to view the current status and detailed history of your package.
Via Synctrack Tracking Tool:
- Tracking your PDU package is simple and efficient using the Synctrack platform.
- Obtain Your Tracking Number: Ensure you have your PDU tracking number, which is provided by the sender.
- Visit Synctrack: Go to the Synctrack Tracking Page at https://synctrack.io/couriers/.
- Enter Your Tracking Number: Input your PDU tracking number in the designated field.
- Click “Track”:** Click the “Track” button to view the tracking details of your shipment.

PDU’s official website does not explicitly mention other dedicated tracking methods such as a mobile application or SMS notifications for tracking.

PDU Tracking Contact Number

For inquiries regarding PDU tracking or other services, customers can reach out using the following contact information:

Contact Phone Number: 86-17603073369

Email: [email protected]

Office Location: The company’s headquarters is located in Shenzhen, Guangdong Province, China, specifically at 1st Floor, F6 Building, Huafeng Industrial Park, Xinhe Community, Fuyong Street, Bao’an District, Shenzhen (深圳市宝安区福永街道新和社区华丰工业园F6栋1楼).

Customers can use these channels to inquire about their PDU package status, report issues, or seek general assistance from customer service.

FAQs about PDU Tracking

Here are some frequently asked questions regarding PDU tracking:

How do I find my PDU tracking number?
Your PDU tracking number is typically provided by the sender or merchant once your package has been dispatched. It is usually included in the shipping confirmation email or on the order details page.

What should I do if my PDU tracking number is not working?
If your PDU tracking number isn’t showing any updates, first ensure you have entered it correctly. It might take some time (usually 24-48 hours) for the initial tracking information to appear after a label has been created. If the issue persists, contact PDU customer service using the provided phone number or email for assistance.

How long does PDU delivery usually take?
PDU delivery time varies significantly depending on the service chosen (e.g., International Express, E-commerce Dedicated Line, Air Freight, Sea Freight), the origin and destination countries, customs procedures, and other logistical factors. For specific estimates, it is best to refer to the service details provided at the time of shipment or inquire directly with PDU.

What if my PDU package tracking status shows a delay or is stuck?
If your PDU package is showing a delayed status or seems to be stuck at a particular location for an extended period, it could be due to various reasons such as customs clearance, unforeseen transit issues, or local delivery challenges. Contact PDU customer service with your tracking number for detailed information and potential solutions.