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PGS-Exp, also known as PGSSCM, operates as a global logistics service provider headquartered in Shenzhen, China. Established with a focus on facilitating cross-border e-commerce logistics, the company offers a comprehensive range of services designed to meet diverse shipping needs across international borders.
PGS-Exp’s service portfolio encompasses various solutions, including international express and international parcel services, which are crucial for quick and reliable delivery of goods worldwide. Beyond standard parcel delivery, the company also specializes in FBA Special Line services, catering to Amazon’s Fulfillment by Amazon program, ensuring efficient and compliant shipments to Amazon warehouses. Additional offerings include international air transport and international shipping (sea freight), providing flexible options for different cargo sizes and urgency levels. To further support its logistics operations, PGS-Exp also provides warehousing services, offering storage and distribution solutions to clients. The company positions itself as a one-stop cross-border logistics solution provider, emphasizing streamlined processes and efficient global distribution networks for businesses engaged in international trade.
Tracking PGSSCM packages can be done through multiple convenient methods to keep customers informed about their shipment’s progress.
The primary method for PGSSCM tracking is directly through their official website. To track a package:
For an alternative tracking solution, the Synctrack platform offers a simple and efficient way to monitor PGSSCM shipments.
At present, explicit information regarding tracking via a dedicated mobile app or text message service is not prominently displayed on the official PGSSCM website.
For direct inquiries regarding PGSSCM tracking or other services, customers can reach out using the following contact details:
These contact points are available for obtaining assistance with tracking updates, resolving shipment issues, or general customer support.
A PGSSCM tracking number is a unique identifier assigned to each package shipped through PGSSCM’s logistics network. It allows customers to monitor the real-time updates of their shipment’s journey from its origin to its destination.
PGSSCM tracking information typically updates at various key points throughout the shipping process, such as when the package is scanned at sorting facilities, departs from a hub, or arrives at a new location. Updates usually occur within 24-48 hours after each significant event, though this can vary based on the service type and international transit times.
If the PGSSCM tracking status shows “not found” or “invalid,” first verify that the tracking number was entered correctly without any typos. If the issue persists, it could mean the package has not yet been scanned into the PGSSCM tracking system. It is advisable to wait for 24-48 hours after receiving the tracking number. If still no information appears, contact the sender to confirm the tracking number or reach out to PGSSCM customer service using the provided contact details.
Generally, a PGSSCM package cannot be tracked without its specific tracking number. The tracking number is the essential key to accessing the tracking information within the system. If the tracking number is lost, contact the sender of the package, as they are typically the one who provided it and can re-supply it.
If the PGSSCM tracking indicates “delivered” but the package has not been received, check surrounding areas of the delivery location, with neighbors, or with building management. Sometimes packages are left in secure locations. If the package is still missing, contact PGSSCM customer service immediately with your tracking number and delivery details for investigation. The sender may also need to initiate a claim.