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Philippine Post

Philippine Post Tracking Information

The Philippine Postal Corporation (PHLPost), a government-owned and controlled corporation, serves as the national postal operator of the Philippines. Its history dates back to 1767 with the establishment of the first post office in Manila during the Spanish colonial era. This makes it one of the oldest postal systems in Asia. Over the centuries, it has evolved through various administrative changes, including during American colonial rule, eventually becoming the Philippine Postal Corporation.

PHLPost provides a wide range of postal services for both domestic and international mail. Key services include:

  • Domestic Mail: Standard mail, registered mail, and parcel post services within the Philippines.
  • International Mail: Services for sending letters, documents, and parcels to destinations worldwide.
  • Express Mail Service (EMS): A premium service offering faster delivery for urgent documents and parcels, both domestically and internationally.
  • Parcel Post: For sending larger items and packages.
  • Money Order: Financial services allowing individuals to send and receive money.
  • Philatelic Products: Sale of stamps and other philatelic items for collectors.

PHLPost aims to connect communities across the archipelago and with the rest of the world through reliable and efficient postal delivery.

How to Track Philippine Post Packages

Tracking a Philippine Post (PHLPost) package offers visibility into its journey from dispatch to delivery. Two primary methods for tracking are available:

  1. Via the Official PHLPost Website:

    • Visit the official Philippine Post website at https://www.phlpost.gov.ph/.
    • Locate the “Track & Trace” or “Tracking” section, typically found prominently on the homepage.
    • Enter your unique tracking number into the designated search bar.
    • Click the “Track” or search button to retrieve the latest status updates and location information for your package.
  2. Via Synctrack Tracking Tool:

    • Tracking your Philippine Post package is simple and efficient using the Synctrack platform.
    • Obtain Your Tracking Number: Ensure the Philippine Post tracking number, provided by the sender, is available.
    • Visit Synctrack: Go to the Synctrack Tracking Page at https://synctrack.io/couriers/.
    • Enter Your Tracking Number: Input the tracking number in the designated field.
    • Click “Track”: Click the “Track” button to view the tracking details of your shipment.

Currently, official PHLPost information prominently features website tracking as the primary method. Details regarding dedicated mobile apps or SMS tracking services are not widely advertised on their main website pages for general public use.

What is Philippine Post Tracking Contact Number

For inquiries related to Philippine Post tracking or other postal services, you can reach PHLPost through their official contact channels:

  • Contact Phone Number: +632 8527-0131
  • Email: [email protected]
  • Customer Service Email: [email protected]
  • Main Office Location:

    PHLPost Central Post Office Building,
    Liwasang Bonifacio, 1000 Manila, Philippines

These contact details are provided by PHLPost for customer support and assistance.

FAQs about Philippine Post Tracking

Here are some frequently asked questions regarding Philippine Post tracking:

  1. Why is my Philippine Post tracking number not updating or showing any information?
    It may take 24-48 hours for tracking information to appear online after the package has been scanned at the initial facility. If no updates are shown after this period, ensure the tracking number is entered correctly. Delays can also occur during peak seasons or due to unforeseen circumstances.

  2. What do different Philippine Post tracking statuses mean?
    Common tracking statuses include “Item accepted by the Post Office” (package received), “In Transit” (package is on its way), “Arrived at Destination Post Office” (package reached local branch), “Out for Delivery” (package is with a courier for delivery), and “Attempted Delivery” (delivery attempt made, but unsuccessful). “Delivered” indicates successful receipt.

  3. How long does it typically take for Philippine Post packages to be delivered?
    Delivery times for Philippine Post packages vary significantly based on the service type (e.g., ordinary mail, registered mail, EMS) and destination. Domestic deliveries usually take 3-7 business days, while international deliveries can range from 2-4 weeks or longer, depending on customs clearance and the destination country’s postal system.

  4. What should I do if my Philippine Post package is delayed or seems lost?
    If your package is significantly delayed beyond the estimated delivery time or tracking shows no updates for an extended period, it is advisable to first contact the sender for more information. If the issue persists, you can reach out to PHLPost Customer Care via their provided phone number or email, providing your tracking number for assistance.