Poczta Polska (Poland Post)

Poczta Polska tracking information

History & Profile

• Founded in 1558, when King Zygmunt II August established the first permanent mail link between Kraków and Venice, Poczta Polska has evolved through centuries of service to become Poland’s state-owned universal postal provider.

• Core operations now include mail, parcel, courier, 3PL logistics, e-commerce fulfillment, and financial and digital services via the Envelo platform.

Service Portfolio

• Domestic Parcels & Courier

• International Shipping

• E-Services & Integration

How to Track Poczta Polska Packages

Via the official Poczta Polska website

1. Open the Poczta Polska website: https://www.poczta-polska.pl/

2. Enter the shipment number (e.g., RR123456789PL, CP123456789PL) without spaces and click Check

3. View comprehensive status updates for domestic and international items, including scan events and delivery estimates.

Via the Synctrack platform

1. Obtain the Poczta Polska tracking number from the sender’s confirmation.

2. Visit Synctrack’s Courier List at synctrack.io/couriers/, select Poczta Polska, and paste the number into the field.

3. Click Track to retrieve real-time shipment details under the “Poczta Polska tracking” label.

Poczta Polska contact information

Phone (Customer Service Office)

• +48 43 842 06 00 (Mon–Fri 8:00–20:00; fee per operator’s rate)

Email

• [email protected] for all e-monitoring and support inquiries

Poczta Polska Tracking FAQs

Q: Which shipment types can be tracked online?
Domestic items include List polecony, Paczka pocztowa, PACZKA24/48, Pocztex and firm mail, while international options cover EMS, GLOBAL Expres and postal packages.

Q: What if the system reports “incorrect package number”?
Verify there are no spaces or parentheses in the entered number; if the error persists, confirm the code with the sender and retry.

Q: How to obtain a Certified Customs Declaration?
A Certified Customs Declaration becomes available 7 days after delivery or collection; download instructions appear on the e-monitoring page

Q: Where to send tracking-related questions?
Submit all tracking and e-monitoring queries by email to [email protected] or call the Customer Service Office.

Q: Can web-service APIs be used for bulk tracking?
Yes—both REST API and WSDL/SOAP interfaces support single and batch parcel queries; access details are available on the Poczta Polska business integration pages. The Easier way is using Synctrack tool, simply enter multiple tracking number for bulk tracking.