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Guidelines and tips for QEP tracking are provided below, covering company information, tracking methods, contact details, and frequently asked questions.

QEP Tracking Information

QEP, officially known as Shanghai Qiyun International Express Co., Ltd. (上海祺运国际快递有限公司), is a comprehensive international logistics service provider. Established in 2008, the company has grown significantly, aiming to offer efficient and high-quality global logistics solutions. Its headquarters are located in Shanghai, China.

Key Services and History:

According to their official website, QEP has developed a professional team and a strong global network to serve a diverse client base. Their primary services include:

  • International Express (国际快递): This is a core service, facilitating parcel and document delivery worldwide.
  • International Air Freight (国际空运): Offering air cargo transportation services for larger shipments.
  • Customs Clearance (报关业务): Providing professional customs declaration and clearance services to ensure smooth transit of goods.
  • Warehousing (仓储服务): Offering storage solutions for goods before shipment or after arrival.
  • E-commerce Logistics (电商物流): Specialized services supporting cross-border e-commerce businesses.

QEP emphasizes its commitment to integrating global logistics resources and building a modern logistics management system. They aim to provide customers with convenient, fast, and secure logistics solutions, adapting to the evolving demands of international trade and e-commerce.

How to Track QEP Packages

Tracking QEP packages can be done through multiple convenient methods:

  1. Via the Official QEP Website:
    The official website of Shanghai Qiyun International Express Co., Ltd. provides a direct tracking tool.

    • Visit the QEP official website: http://www.shqyexp.com/
    • Locate the “物流查询” (Logistics Query) input field prominently displayed on the homepage.
    • Enter your QEP tracking number into the designated field. Multiple tracking numbers can often be entered, separated by commas or spaces.
    • Click the “查询” (Query) button to retrieve the latest status of your shipment.
  2. Via Synctrack Tracking Tool:
    Synctrack is a universal tracking platform that supports QEP tracking.

    • Obtain your QEP tracking number, which is provided by the sender.
    • Visit the Synctrack Tracking Page: https://synctrack.io/couriers/
    • Input your QEP tracking number in the designated field.
    • Click the “Track” button to view the tracking details of your QEP shipment.
  3. Via WeChat Official Account:
    Like many Chinese logistics companies, QEP often utilizes WeChat for customer service and tracking updates. While not explicitly stated as a direct tracking method on their public website, scanning their official WeChat QR code (usually found on their contact or homepage) often allows users to subscribe to updates and query shipments through the platform’s chat interface.

  4. Via QQ Contact:
    QEP also provides a QQ service number. While primarily for customer service inquiries, it may be possible to inquire about package status by providing your QEP tracking number to a customer service representative via QQ.

What is QEP Tracking Contact Number

For direct inquiries regarding QEP tracking or other services, Shanghai Qiyun International Express Co., Ltd. provides the following contact information:

  • Customer Service Phone: +86-21-69766988
  • Sales Hotline: +86-21-69769886
  • General Email: [email protected]
  • QQ Number: 800063236
  • Office Location:
    Room 101, Building 1, No. 699,
    Qinghu Road, Qingpu District,
    Shanghai, China (上海市青浦区青湖路699号1号楼101室)

FAQs about QEP Tracking

  1. What is a QEP tracking number?
    A QEP tracking number is a unique identifier assigned to your package by QEP (Shanghai Qiyun International Express Co., Ltd.) when your shipment is processed. This number allows you to monitor the progress of your delivery from dispatch to arrival.

  2. How accurate is QEP tracking information?
    QEP tracking information is generally considered accurate, providing real-time updates as your package moves through various stages of its journey, including pick-up, transit, customs clearance, and delivery attempts. However, minor delays in updates can sometimes occur depending on the scanning frequency at different checkpoints.

  3. What should be done if a QEP package is delayed or lost?
    If your QEP package is experiencing significant delays beyond the estimated delivery time or appears to be lost, it is recommended to first check the latest tracking status. If the information is unclear or there has been no update for an extended period, contact QEP customer service directly using the provided phone numbers or email address, supplying your QEP tracking number for assistance.

  4. Does QEP offer international tracking?
    Yes, as an international logistics service provider, QEP offers international tracking for packages moving across borders. Their system provides visibility for shipments originating from or destined for various countries, including updates on customs clearance and international transit points.