Royal Mail

Here are guidelines and tips for tracking Royal Mail items:

Royal Mail Company Overview

Royal Mail has a rich history spanning over 500 years, established in 1516 by King Henry VIII as the “Master of the Posts.” Over centuries, it evolved from a public service to a privatized entity in 2013, becoming one of the world’s oldest postal services. Royal Mail’s core mission is to connect people, businesses, and communities across the United Kingdom and globally, focusing on reliable and efficient delivery.

Royal Mail offers a wide array of services designed to meet diverse sending needs, including:

• Letters and Large Letters: Standard mail services for documents and small, flat items.
• Parcels: Various options for different sizes, weights, and delivery speeds, catering to domestic and international shipping.
• Special Delivery Guaranteed®: A premium service offering timed delivery, comprehensive tracking, a signature upon delivery, and compensation cover.
• Signed For®: Provides proof of delivery with a signature and online delivery confirmation.
• Tracked 24® and Tracked 48®: Services offering full online tracking from dispatch to delivery, with delivery confirmation typically within 24 or 48 hours respectively.
• International Services: Includes International Standard, International Tracked, International Signed, and International Tracked & Signed, providing various levels of speed and tracking capabilities for shipments abroad.
• Click & Drop®: An online platform allowing customers to buy and print postage from home.
• Additional Services: These include mail redirection, Keepsafe® for holding mail while away, and Door to Door marketing services.

How to Track Royal Mail Shipments

Tracking your Royal Mail package is straightforward, with several convenient options available:

1. Via the Royal Mail Official Website:

   • Visit the official Royal Mail tracking page at https://www.royalmail.com/track-your-item.
   • Locate the designated field for entering your tracking number.
   • Input the tracking number (typically a combination of letters and numbers, e.g., 13 or 21 characters long).
   • Click the “Track” or “Track Item” button to view the latest status updates and delivery information for your shipment.

2. Via the Synctrack Tracking Tool:

   • Obtain Your Tracking Number: Ensure you have your Royal Mail tracking number, which is provided by the sender.
   • Visit Synctrack: Go to the Synctrack Tracking Page at https://synctrack.io/couriers/.
   • Enter Your Tracking Number: Input your Royal Mail tracking number in the designated field.
   • Click “Track”: Click the “Track” button to view the tracking details of your Royal Mail shipment.

3. Via the Royal Mail App:

   • Download the official Royal Mail App on your smartphone.
   • The app allows users to easily track parcels, arrange redeliveries, and access other services directly from their mobile device.

Royal Mail Tracking Contact Details

For inquiries related to Royal Mail tracking or other services, customers can use the following contact information:

• Contact Phone Number: +44 03457 740 740
• Email Address: [email protected]

These contact points are for general customer service and assistance with your deliveries and tracking queries.

Frequently Asked Questions About Royal Mail Tracking

Here are some common questions regarding Royal Mail tracking:

1. What is a Royal Mail tracking number?

   A Royal Mail tracking number is a unique alphanumeric code assigned to a parcel or letter, allowing customers to monitor its journey through the Royal Mail network from dispatch to delivery.

2. Why is my Royal Mail tracking not updating?

   Tracking updates might be delayed for several reasons, including processing times between scanning points, busy periods, or if the item is held for customs clearance. Updates usually appear once the item reaches a new processing stage.

3. What does “Delivery attempted” mean for Royal Mail tracking?

   “Delivery attempted” indicates that Royal Mail tried to deliver your item but was unsuccessful. A “Something for you” card should have been left, providing instructions on how to arrange a redelivery or collect the item from a local depot.

4. How long is Royal Mail tracking information available?

   Typically, Royal Mail tracking information remains accessible online for up to 90 days following the delivery of the item.

5. Can delivery options be changed after my Royal Mail item has been sent?

   For some services, particularly Royal Mail Tracked services, it might be possible to change delivery preferences (e.g., safe place, neighbor delivery) via the “Manage my delivery” option available on the tracking page, if the feature is offered for that specific service.