RTT

RTT Tracking Information

RTT, or Road Traffic Technologies, is a prominent South African logistics and supply chain service provider. Established in 1980, RTT has accumulated over 40 years of experience in the industry, evolving into a leading integrated logistics solutions provider. The company’s operations span across Southern Africa, demonstrating a commitment to excellence, innovation, and comprehensive customer satisfaction.

RTT’s core services are designed to offer end-to-end supply chain solutions for diverse industries. These services include:

• Warehousing: Providing comprehensive storage solutions such as bonded, multi-temperature, ambient, and cold storage facilities, complemented by advanced inventory management systems.
• Distribution: Encompassing primary distribution (line haul), secondary distribution (regional), and efficient last-mile delivery services, ensuring goods reach their final destination effectively.
• Transport: Offering various transport options, including Full Truck Load (FTL), Less Than Truck Load (LTL), dedicated fleet services, and specialized transport for items like perishables and hazardous materials.
• Value-Added Services: This category includes essential services like cross-docking, reverse logistics, co-packing, labeling, re-packaging, and rigorous quality control measures.
• eCommerce Logistics: Dedicated support for online businesses, covering fulfillment, order processing, and efficient returns management.
• Supply Chain Consulting: Providing expert advice and solutions for supply chain optimization and network design.

RTT is also recognized as a BEE Level 1 company, reflecting its commitment to broad-based black economic empowerment in South Africa.

How to Track RTT Packages

Tracking your RTT package is a straightforward process, with multiple convenient options available:

1. Via the Official RTT Website:
   • Navigate to the official RTT website at https://www.rtt.co.za/.
   • On the homepage, locate the “Track Your Order” section.
   • Enter your unique RTT tracking number into the designated field.
   • Click the “Track” or equivalent button to view the real-time status and detailed tracking history of your shipment.
2. Via Synctrack Tracking Tool:
   • Tracking your RTT package is simple and efficient using the Synctrack platform.
   • Obtain your RTT tracking number, which is typically provided by the sender.
   • Visit the Synctrack Tracking Page at https://synctrack.io/couriers/.
   • Input your RTT tracking number in the designated field.
   • Click the “Track” button to view the tracking details of your RTT shipment.

RTT Tracking Contact Information

For inquiries regarding RTT tracking or other services, you can reach out to RTT through the following channels:

• Contact Phone Number: +27 11 552 1000
• Email Address: [email protected]
• Head Office Location: RTT House, Corner Derrick & Brewery Road, Isando Ext 3, Johannesburg, South Africa.

FAQs about RTT Tracking

1. How can an RTT tracking number be obtained?
   The RTT tracking number is typically provided by the sender or merchant at the time of shipment. It is a unique identifier for your package within the RTT system. If you have not received it, contact the sender directly.
2. What should be done if an RTT package is delayed or missing?
   If your RTT package is delayed beyond the expected delivery time or appears to be missing, first track its status using your tracking number on the RTT website. If the status does not provide sufficient information or if the delay is significant, it is recommended to contact RTT customer service directly using the provided phone number or email, quoting your tracking number.
3. What do the different RTT tracking statuses mean?
   RTT tracking statuses indicate the current stage of your package’s journey. Common statuses include: “In Transit” (package is on its way), “Out for Delivery” (package has left the depot for delivery today), “Delivered” (package has been successfully delivered), and “Exception” (an unforeseen event has occurred, such as an address issue or weather delay).
4. Can the delivery address for an RTT package be changed?
   Changing the delivery address for an RTT package after it has been shipped can be challenging and may not always be possible. It often depends on the package’s current stage in the delivery process. It is best to contact RTT customer service immediately with your tracking number to inquire about the feasibility of an address change.
5. How long does RTT delivery typically take?
   The duration of RTT delivery varies based on factors such as the service type chosen, the origin and destination of the shipment, and any specific delivery agreements. For an estimated delivery timeframe, refer to the information provided by the sender or contact RTT customer service with your tracking number.