SCM

SCM Tracking Information: Company Profile and Services

SCM Paquetería y Mensajería is a 100% Mexican company with over 20 years of experience in the parcel and courier market. Established with a commitment to service excellence, efficiency in deliveries, and the security of shipments, SCM has evolved by adopting new technologies and adapting to market demands while prioritizing customer satisfaction. The company aims to be a leading provider of comprehensive logistics solutions, offering quality, efficient, and secure services that exceed client expectations. SCM envisions expanding its coverage network nationally and internationally, consolidating its position as a benchmark in the logistics sector through continuous innovation and process improvement. Core values include commitment, honesty, responsibility, innovation, and respect.

SCM offers a range of services designed to meet diverse shipping needs across the Mexican Republic. Key services include:

• Standard Service: Ground delivery with an estimated transit time.
• Express Service: Expedited delivery for urgent and high-priority shipments.
• Office Pick-up (Servicio Ocurre): Allows recipients to collect their packages directly from an SCM branch.
• Home Collection Service: Provides the convenience of scheduling package pickups from the customer’s specified address.
• Merchandise Insurance: Offers additional protection for shipments against potential loss or damage.
• Shipment Tracking: Enables customers to monitor the real-time status of their packages online.
• Custom Solutions: Tailored logistics services designed to meet the specific requirements of businesses.

How to Track SCM Packages

Tracking SCM packages is a straightforward process available through multiple channels to keep customers informed about their shipment’s status.

• Via SCM Official Website: The primary method for tracking involves utilizing the SCM Paquetería y Mensajería official website. On the homepage or within the dedicated “Rastreo” (Tracking) section, customers can locate a designated input field. To track a package, the user simply enters their unique SCM tracking number into this field and clicks the “Rastrear” (Track) button. The system then displays the current status and tracking history of the shipment.

• Via Synctrack Tracking Tool: For an alternative tracking solution, the Synctrack platform can be used. To track an SCM package using Synctrack, first ensure the SCM tracking number provided by the sender is available. Next, visit the Synctrack Tracking Page at https://synctrack.io/couriers/. Input the tracking number into the specified field on the page. Finally, click the “Track” button to view the comprehensive tracking details of the shipment.

SCM Tracking Contact Information

For direct inquiries or support regarding SCM tracking and services, customers can reach out through the following contact details:

• Contact Phone Number: +52 (55) 5340 3700

• Contact Email: [email protected]

• Office Location:
  Av. Presidente Juárez #35
  Col. San Jerónimo Tepetlacalco
  C.P. 54030 Tlalnepantla de Baz,
  Estado de México, México.

FAQs about SCM Tracking

1. How can an SCM package be tracked?
   An SCM package can be tracked by entering the tracking number into the designated field on the official SCM Paquetería y Mensajería website or by using third-party tracking platforms like Synctrack.

2. What information is required to track an SCM shipment?
   Only the unique SCM tracking number provided at the time of shipment is required to track an SCM package.

3. What should be done if an SCM tracking number shows no updates?
   If an SCM tracking number shows no updates, it is advisable to wait a few hours as tracking information may take some time to appear. If the issue persists, contact SCM customer service directly using their provided phone number or email for assistance.

4. What are the typical delivery times for SCM services?
   SCM offers Standard Service with estimated ground delivery times and Express Service for quicker, urgent deliveries. Specific delivery times depend on the origin, destination, and selected service type.

5. Is it possible to modify the delivery address for an SCM package?
   Modifying a delivery address after an SCM package has been shipped may be possible under certain conditions. It is best to contact SCM customer service as soon as possible to inquire about the feasibility and procedure for such changes.