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SF Express is a leading integrated logistics service provider with a significant global presence, originating from China. In Indonesia, SF Express operates through KEX Express, which is part of S.F. Holding. SF Express Indonesia (KEX Express) offers a comprehensive range of services tailored for both individual customers and businesses. These services include efficient international and domestic express delivery, specialized e-commerce logistics solutions covering warehousing, fulfillment, and last-mile delivery, as well as broader freight and supply chain management. SF Express Indonesia emphasizes its extensive network, streamlined customs clearance processes, and technology-driven approach to ensure reliable and timely parcel delivery across Indonesia and to international destinations.
Tracking your SF Express Indonesia package is straightforward and can be done through multiple methods:
The primary method for tracking your SF Express Indonesia package is through their official website.
Tracking your SF Express Indonesia package is simple and efficient using the Synctrack platform:
For direct inquiries regarding your SF Express Indonesia shipments or other services, you can reach out to their customer service:
SF Express Indonesia tracking numbers typically consist of 12 digits, which are unique identifiers for each shipment.
Delivery times vary depending on the selected service (e.g., Standard Express, Economy Express) and the destination. Domestic deliveries within Indonesia generally take a few business days, while international shipments may require more time due to customs procedures and distance.
If tracking information has not updated for an extended period, it is advisable to first confirm the tracking number and shipment status with the sender. If the issue persists, contact SF Express Indonesia customer service for further investigation.
Changes to the delivery address after a package has been shipped are generally difficult and depend on the current status of the shipment. It is best to contact SF Express Indonesia customer service immediately to inquire about the possibility and any associated procedures or fees.
In cases of lost or damaged packages, the recipient or sender should contact SF Express Indonesia customer service as soon as possible. Provide all relevant shipment details, including the tracking number, a description of the issue, and any supporting evidence (e.g., photos for damage) to initiate a claim or investigation.