SGF

SGF Tracking Information

Star Global Freight (Shanghai) Co., Ltd. (SGF), established in 2007 and based in Shanghai, China, operates as a comprehensive international freight forwarder. Approved as a first-class international freight forwarder by the Ministry of Commerce, SGF specializes in providing one-stop global logistics solutions. Their core services encompass a wide range of logistics needs, emphasizing efficiency, safety, and precision in their operations.

SGF’s service portfolio includes:

• International Express Services: Collaborating with major international express carriers such as DHL, UPS, FedEx, and TNT to offer global network coverage, competitive pricing, and door-to-door delivery.
• International Air Freight: Providing comprehensive air transport solutions globally, including space booking, customs clearance, and door-to-door services for both DDU (Delivery Duty Unpaid) and DDP (Delivery Duty Paid) shipments.
• International Sea Freight: Managing both FCL (Full Container Load) and LCL (Less than Container Load) shipments across a global network of ports, complemented by customs clearance services.
• Cross-border E-commerce Logistics: Offering specialized logistics solutions tailored for e-commerce sellers, designed to streamline international shipping for online businesses.
• Dangerous Goods Transportation: Expertise in handling and transporting hazardous materials in compliance with international regulations.
• Warehousing and Distribution: Providing services for storage, sorting, packaging, and efficient distribution of goods.
• Customs Declaration: Offering professional customs brokerage services to ensure smooth and compliant import and export processes.

SGF aims to simplify complex international logistics for businesses by offering integrated and reliable services from origin to destination.

How to Track SGF Packages

Tracking your SGF package ensures visibility throughout its journey. Below are the primary methods for monitoring your shipment:

1. Via the Official SGF Website:

   • Visit the official SGF website at http://www.starglobal.com.cn/.
   • Look for a dedicated tracking section or tracking field typically labeled “Logistics Tracking” or “运单号” (Waybill Number) on the homepage.
   • Enter your SGF tracking number into the designated input field.
   • Click the track button to view the real-time status and detailed progress of your shipment.

2. Via Synctrack Tracking Tool:

   • Tracking your SGF package is simple and efficient using the Synctrack platform.
   • Obtain Your Tracking Number: Ensure you have your SGF tracking number, which is provided by the sender.
   • Visit Synctrack: Go to the Synctrack Tracking Page at https://synctrack.io/couriers/.
   • Enter Your Tracking Number: Input your SGF tracking number in the designated field.
   • Click “Track”: Click the “Track” button to view the tracking details of your shipment.

SGF’s official website serves as the direct portal for tracking, while third-party platforms like Synctrack offer a convenient alternative for monitoring shipments from various carriers, including SGF.

What is SGF tracking contact number

For direct inquiries regarding SGF tracking or other services, the following contact information is available:

• Company Name: Star Global Freight (Shanghai) Co., Ltd.
• Office Location: 7th Floor, L3 Building, Hongqiao World Center, No. 1588 Zhuguang Road, Qingpu District, Shanghai, China.
• Contact Phone Number: +86-21-69212000
• Fax Number: +86-21-69212001
• Email Address: [email protected]

This contact information can be used for general inquiries, tracking assistance, or specific service-related questions.

FAQs about SGF tracking

Here are some frequently asked questions about SGF tracking:

How can I find my SGF tracking number?

Your SGF tracking number is typically provided by the sender or merchant at the time of shipment. It is usually found in a shipping confirmation email, on the order details page, or on the shipping label itself.

What should I do if my SGF tracking number shows no updates?

If your SGF tracking number shows no updates, first allow 24-48 hours for the system to update after the package has been shipped. If no updates appear after this period, it is advisable to contact the sender to verify the tracking number or reach out to SGF customer service directly using their provided contact details.

How long does SGF shipping usually take?

SGF shipping transit times vary depending on the service selected (e.g., express, air freight, sea freight), the origin and destination countries, and customs clearance procedures. International express shipments generally take a few business days, while sea freight can take several weeks. Refer to your specific service agreement or inquire with SGF for estimated delivery times.

What if my SGF package is delayed or lost?

If your SGF package is experiencing significant delays beyond the estimated delivery time, or if the tracking status indicates a potential loss, contact SGF customer service immediately. Provide them with your tracking number and details of the issue. They will investigate the shipment status and provide further assistance.