SHENGLAN, officially known as Shenzhen Shenglan International Logistics Co., Ltd., is a prominent logistics provider specializing in cross-border e-commerce services. Established in 2014, SHENGLAN has grown to become a comprehensive enterprise integrating logistics, warehousing, and customs clearance.
The company is headquartered in Shenzhen, China, with operational branches and warehouses strategically located in major cities such as Dongguan, Guangzhou, and Yiwu. SHENGLAN positions itself as a professional, safe, efficient, and convenient cross-border logistics service provider, dedicated to optimizing the global supply chain for e-commerce businesses.
SHENGLAN emphasizes its commitment to technological innovation, aiming to provide high-quality, comprehensive logistics services that meet the evolving demands of the global e-commerce landscape.
Tracking your SHENGLAN package is a straightforward process, achievable through multiple convenient methods:
Currently, SHENGLAN primarily offers web-based tracking through its official website and third-party tracking aggregators. Information regarding dedicated mobile applications or SMS-based tracking services is not prominently featured on their official website.
For inquiries regarding SHENGLAN tracking or other logistics services, you can reach out to them using the following contact details:
These contact points provide direct access to SHENGLAN‘s customer service for assistance with shipments, tracking issues, or general inquiries.
If your SHENGLAN tracking number isn’t displaying updates, first verify that you have entered the correct number without any typos. It can take 24-48 hours for tracking information to appear online after a package has been dispatched. If the issue persists after this period, it is advisable to contact the sender or SHENGLAN customer service directly with your tracking number for assistance.
SHENGLAN shipping times vary significantly depending on the service chosen (e.g., international express, special line, small package), the origin and destination countries, customs clearance processes, and unforeseen logistical delays. Typical transit times for international express services can range from 3-7 business days, while special lines or standard services might take 7-20 business days or more. For precise estimates, consult with the sender or refer to the specific service details provided at the time of booking.
Common SHENGLAN tracking statuses provide insights into your package’s journey:
Changing the delivery address for a SHENGLAN package after it has been shipped can be challenging and is often subject to the carrier’s policies and the stage of transit. If an address change is necessary, contact the sender immediately, who can then inquire with SHENGLAN about the feasibility and any associated fees or procedures. Direct changes by the recipient are typically not possible once the package is in transit.