shipby

Shipby Tracking Information

Shipby, officially registered as Shenzhen Songge International Logistics Co., Ltd., was established in 2014. Based in Shenzhen, China, the company operates as a professional international freight forwarding enterprise primarily serving the cross-border e-commerce sector.

Shipby is dedicated to providing comprehensive, efficient, safe, and reliable one-stop logistics solutions. Their extensive range of services includes:

• International Express: Collaborating with major global carriers such as DHL, UPS, FedEx, and TNT to offer fast parcel delivery worldwide.
• International Air Freight: Providing air cargo services that include direct flights, charter flights, and assistance with customs clearance.
• International Sea Freight: Offering both Full Container Load (FCL) and Less than Container Load (LCL) options, along with door-to-door and port-to-port services.
• Warehousing and Distribution: Solutions for storing goods and managing their distribution.
• Overseas Warehouse Services: Facilitating international e-commerce by offering warehousing, order fulfillment, and return processing capabilities in destination countries.
• Dedicated Line Logistics: Specialized shipping routes to key markets, including US Special Line, Europe Special Line, Canada Special Line, Mexico Special Line, and Middle East Special Line.
• European Rail Freight: A newer service offering an alternative transit option for goods to Europe.

Shipby aims to streamline logistics processes for businesses engaged in international trade, emphasizing reliability and efficiency across its service offerings.

How to Track Shipby Packages

Tracking Shipby packages can be done through several convenient methods:

1. Via the Official Shipby Website:
   • Navigate to the official Shipby website at https://www.shipby.cn.
   • Locate the “Track Your Parcel” (查件) section, typically found on the homepage.
   • Enter your Shipby tracking number into the designated input field.
   • Click the “Track” or similar button to view the current status and detailed journey of your shipment.
2. Via Synctrack Tracking Tool:
   • Tracking Shipby packages is straightforward using the Synctrack platform.
   • First, ensure the Shipby tracking number, provided by the sender, is available.
   • Then, navigate to the Synctrack Tracking Page at https://synctrack.io/couriers/.
   • Input the Shipby tracking number into the designated field.
   • Finally, select the “Track” button to display the current tracking details of the shipment.
3. Via Third-Party Tracking Websites:
   • Shipby packages can also be tracked using popular third-party universal tracking platforms such as 17track.net, trackdog.com, or parcelsapp.com. Simply visit one of these websites, enter your Shipby tracking number, and initiate the search.

Shipby Tracking Contact Number

For inquiries regarding Shipby tracking or other logistics services, customers can reach out using the following contact information:

• Phone Number: +86 0755-22742069
• Email: [email protected]
• Office Location: B Building (1)-2306, South China City International Logistics Park, Pinghu Street, Longgang District, Shenzhen City, China.

FAQs about Shipby Tracking

1. How long does Shipby delivery typically take?

   Shipby offers a variety of services, including international express, air freight, sea freight, and dedicated lines. Delivery times can vary significantly based on the chosen service, the destination country, customs processing times, and current global logistics conditions. For specific transit time estimates, it is best to consult the service details provided by Shipby or the sender.

2. What should be done if a Shipby tracking number shows no updates or is invalid?

   If a Shipby tracking number shows no updates, it may be due to the package not yet being scanned into the system, or there might be a delay in tracking information updates. It is advisable to wait for a few hours, or up to 24-48 hours. If the number is deemed invalid, verify its accuracy with the sender. Should issues persist, contacting Shipby customer service directly with the tracking number is recommended.

3. Are Shipby tracking statuses detailed?

   Yes, Shipby tracking statuses generally provide updates on key transit points from the origin to the destination. These updates can include information about package departure, arrival at transit hubs, customs clearance progress, and delivery attempts. The level of detail may vary depending on the specific shipping service used (e.g., international express typically provides more frequent updates than sea freight).

4. Does Shipby offer international shipping services?

   Yes, Shipby specializes in international logistics and freight forwarding. Their core business focuses on providing comprehensive international shipping solutions for cross-border e-commerce, utilizing various modes of transport such as air, sea, international express couriers, and dedicated lines to numerous countries worldwide.

5. How can Shipby customer service be contacted regarding tracking inquiries?

   Shipby customer service can be reached by phone at +86 0755-22742069 or via email at [email protected] for any inquiries related to Shipby tracking, shipment status, or other logistics concerns.