Shiprocket

Shiprocket Tracking Information

Shiprocket is India’s leading e-commerce shipping and logistics aggregation platform, established to simplify and streamline shipping for businesses of all sizes. Launched with a vision to empower online sellers, it acts as a tech-enabled shipping solution that helps businesses choose from multiple courier partners, manage their orders, and track shipments from a single platform.

Shiprocket’s services encompass door-to-door shipping, warehouse management, fulfillment, and last-mile delivery, catering to the diverse needs of the e-commerce ecosystem. The company aims to make shipping more efficient, cost-effective, and accessible for direct-to-consumer (D2C) brands, SMEs, and large enterprises, by leveraging technology for automated shipping workflows, real-time tracking updates, and data-driven insights. Their platform integrates with various e-commerce platforms and marketplaces, providing a seamless experience for order processing and dispatch.

How to Track Shiprocket Packages

Tracking your Shiprocket packages is designed to be straightforward, offering multiple avenues to keep you informed about your shipment’s journey.

1. Via Shiprocket’s Official Website:
   • Visit the official Shiprocket website at https://www.shiprocket.in/.
   • Locate the “Track Order” or “Track Shipment” section, typically found on the homepage or in the navigation menu.
   • Enter your unique Shiprocket tracking number (also known as AWB number or Order ID) into the designated field.
   • Click the “Track” or “Search” button to view the real-time status and detailed tracking history of your package.
2. Via Synctrack Tracking Tool:
   • Obtain your Shiprocket tracking number, which is provided by the seller or merchant.
   • Go to the Synctrack Tracking Page: https://synctrack.io/couriers/.
   • Input your Shiprocket tracking number in the designated field.
   • Click the “Track” button to view the tracking details of your Shiprocket shipment.
3. Through Shiprocket’s Mobile Application:
   • If you are a Shiprocket user or the merchant has provided access, you can download the Shiprocket mobile app.
   • Log in to your account and navigate to the “Orders” or “Shipments” section.
   • Your active shipments will be listed, and you can tap on a specific order to view its detailed tracking status.
4. Via SMS Updates:

   For some shipments, Shiprocket provides SMS updates directly to your registered mobile number as the package progresses through different stages of delivery. Ensure your contact details are correctly provided to the sender to receive these alerts.

Shiprocket Tracking Contact Number

For inquiries related to Shiprocket tracking or other services, you can reach out through the following contact details:

• Contact Phone Number: 9266623000
• Email Support: [email protected]

Shiprocket’s main office is located in Gurugram, Haryana, India.

FAQs About Shiprocket Tracking

1. What is a Shiprocket tracking number?

   A Shiprocket tracking number, often referred to as an Air Waybill (AWB) number or Shipment ID, is a unique alphanumeric code assigned to each package. It allows you to monitor the real-time progress and location of your Shiprocket shipment from dispatch to delivery.

2. How long does it take for Shiprocket tracking information to update?

   Shiprocket tracking information typically updates within a few hours of the package being picked up and scanned by the courier partner. Delays can occasionally occur due to system processing, public holidays, or unforeseen logistical issues.

3. What should I do if my Shiprocket tracking status is not updating?

   If your Shiprocket tracking status hasn’t updated for more than 24-48 hours, it is advisable to first check the provided tracking number for accuracy. If the issue persists, contact the seller or merchant from whom you purchased the item. They can then escalate the concern directly with Shiprocket or the respective courier partner.

4. Can I change the delivery address of my Shiprocket package after it has been shipped?

   Changing the delivery address after a Shiprocket package has been dispatched is generally difficult and depends on the courier partner’s policy. It is best to contact the seller or merchant immediately to inquire if an address modification is possible. Fees or delays may apply.

5. What does “Out for Delivery” mean in Shiprocket tracking?

   “Out for Delivery” means that your Shiprocket package has arrived at the local delivery hub and has been loaded onto a vehicle for its final delivery to your specified address. You can generally expect delivery on the same day or the next business day after this status appears.