Sinfor Logistics, also known as Xinfeng Express (信丰物流), is a prominent Chinese express delivery and logistics company. Established in 2007, its headquarters are located in Shenzhen, Guangdong Province. From its inception, Sinfor has focused on providing efficient, secure, and reliable logistics solutions, particularly serving the rapidly growing e-commerce sector in China.
The company’s core mission revolves around “integrity, innovation, and win-win” principles, striving to offer high-quality services to its clientele. Sinfor has developed a robust logistics network across China, supported by advanced technological systems and a dedicated professional team. It positions itself as a comprehensive logistics service provider aiming to become a leading player in the domestic e-commerce logistics industry.
Sinfor’s services encompass a wide range of logistics solutions, including:
- Express Delivery Services: This includes various time-definite options such as Sinfor Standard Express (信丰标快), Sinfor Special Express (信丰特快), Same-Day Delivery (信丰即日), and Next-Day Delivery (信丰隔日). These services often come with value-added options like cash on delivery, insured value, and specialized packaging.
- Full Truckload and Less-Than-Truckload (LTL) Freight: Handling larger cargo and bulk shipments for businesses.
- Warehousing Services: Offering storage solutions and distribution capabilities.
- Supply Chain Solutions: Providing integrated logistics management to optimize the entire supply chain process for businesses.
Sinfor is recognized for its commitment to customer satisfaction, leveraging its extensive network and technological capabilities to ensure prompt and accurate delivery of parcels and freight.
How to Track Sinfor Packages
Tracking your Sinfor package is a straightforward process, with multiple convenient options available.
- Via the Official Sinfor Website:
- Navigate to the official Sinfor Express website: http://www.xf-express.com.cn/.
- On the homepage, a prominent tracking field is usually displayed.
- Enter your Sinfor tracking number into the designated input box.
- Click the “查询” (Query/Track) button to view the real-time status and transit history of your shipment.
- Via Synctrack Tracking Tool:
- Tracking your Sinfor tracking package is simple and efficient using the Synctrack platform.
- Obtain Your Tracking Number: Ensure the Sinfor tracking number provided by the sender is available.
- Visit Synctrack: Navigate to the Synctrack Tracking Page at https://synctrack.io/couriers/.
- Enter Your Tracking Number: Input the Sinfor tracking number into the designated field.
- Click “Track”: Select the “Track” button to view the tracking details of your Sinfor tracking shipment.
- Via Sinfor Mobile App or WeChat:
- Sinfor also provides a dedicated mobile application (APP) for Android devices, which can be downloaded from their website. The app offers tracking functionality along with other service features.
- Customers can also utilize WeChat tracking (微信查件) by following Sinfor’s official WeChat account, entering their tracking number to receive updates directly within the WeChat platform.
For inquiries regarding Sinfor tracking or other services, customers can reach out through the following channels:
- Customer Service Hotline:
- +86 400 830 6333
- This toll-free number is the primary contact method for customer support and is prominently displayed on the Sinfor official website.
- Email Address:
- [email protected]
- This email address is provided for customer service inquiries, feedback, and support related to Sinfor tracking and logistics services.
- Headquarters Office Location:
- 广东省深圳市宝安区福永街道新和社区新和大道29号信丰物流园
- (Sinfor Logistics Park, No. 29 Xinhe Avenue, Xinhe Community, Fuyong Street, Bao’an District, Shenzhen City, Guangdong Province, China)
FAQs about Sinfor Tracking
- What is a Sinfor tracking number?
A Sinfor tracking number is a unique sequence of digits and sometimes letters assigned to your package by Sinfor Logistics. This number allows you to monitor the real-time status and location of your shipment as it moves through the Sinfor network until delivery.
- How can a Sinfor package be tracked?
Sinfor packages can be tracked primarily through their official website by entering the tracking number in the designated field. Additionally, third-party tracking platforms like Synctrack can be used. Sinfor also offers tracking via its mobile application and official WeChat account.
- What should be done if Sinfor tracking information is not updating?
If Sinfor tracking information is not updating, first allow some time (e.g., 24-48 hours) for the system to refresh, especially after the initial pickup or during transit weekends. If the status remains unchanged for an extended period, it is advisable to contact Sinfor customer service directly with your tracking number for assistance and investigation.
- How long does Sinfor delivery typically take?
Sinfor delivery times vary depending on the service chosen (e.g., Standard Express, Special Express, Same-Day, Next-Day) and the origin and destination of the package. Domestic deliveries within China can range from 1-3 business days for express services, while more economical options or distant regions might take longer. Specific delivery estimates are usually provided at the time of booking.
- What is the process for contacting Sinfor customer service regarding tracking issues?
To contact Sinfor customer service for tracking issues, the most efficient method is to call their customer service hotline at +86 400 830 6333. Alternatively, an email detailing your issue and including your Sinfor tracking number can be sent to [email protected]. Providing your tracking number upfront will help expedite the support process.
+86 400 830 6333 