Singapore Post

Singapore Post Tracking Information

Singapore Post Limited (SingPost) stands as a prominent postal and e-commerce logistics provider within the Asia Pacific region. With a heritage spanning over 160 years, its roots trace back to the establishment of the first Post Office in Singapore in 1819. SingPost has evolved significantly from a traditional postal service to a diversified leader in mail, logistics, and retail. The company has been listed on the Singapore Exchange since 2003.

SingPost’s core services encompass domestic and international mail delivery, comprehensive parcel and express services, e-commerce logistics solutions including warehousing and fulfillment, and retail services through its post offices. It serves as a vital enabler for businesses and individuals, facilitating seamless connectivity and reliable delivery across borders and within Singapore.

How to Track Singapore Post Packages

Tracking Singapore Post packages allows recipients to monitor the journey of their shipments. Several convenient methods are available:

1. Via the Official Singapore Post Website:
   • Visit the official Singapore Post website at http://www.singpost.com/.
   • Locate the “Track Item” or “Track Your Items” section, typically found prominently on the homepage.
   • Enter your unique Singapore Post tracking number into the designated field.
   • Click the “Track” or arrow icon button to view the real-time status and history of your package.
2. Via Synctrack Tracking Tool:
   • Obtain your Singapore Post tracking number, which is typically provided by the sender.
   • Navigate to the Synctrack Tracking Page at https://synctrack.io/couriers/.
   • Input your Singapore Post tracking number into the tracking field.
   • Click the “Track” button to retrieve and display the detailed tracking information for your shipment.
3. Via the SingPost Mobile App:
   • Download the official SingPost Mobile App from your device’s app store.
   • Once installed, open the app and look for the tracking function.
   • Enter your Singapore Post tracking number to monitor your parcel’s progress directly from your mobile device.

Singapore Post Tracking Contact Information

For inquiries regarding Singapore Post tracking or other services, customers can reach out through various channels:

• Email: Direct your queries to [email protected].
• Customer Service Hotline:
  • For local calls within Singapore, dial 1605.
  • For overseas calls, dial +65 6222 5777.
• Office Location: The main office is located at SingPost Centre, 10 Eunos Road 8, Singapore 408600.

FAQs about Singapore Post Tracking

1. What is a Singapore Post tracking number?

   A Singapore Post tracking number is a unique alphanumeric code assigned to each parcel or mail item. This number allows you to monitor the real-time location and status of your shipment as it moves through the delivery network.

2. Why is my Singapore Post tracking information not updating?

   Tracking information may not update immediately for several reasons, including: initial processing delays, transit between different sorting facilities, or scanning omissions. It is advisable to wait 24-48 hours for updates, especially after the item has been shipped or passed through a major transit point.

3. What do Singapore Post tracking statuses like “In Transit” or “Delivered” mean?
   • “In Transit”: Your package is currently moving within the postal network, en route to its destination.
   • “Delivered”: The package has successfully reached its final destination and was handed over to the recipient or left in a secure location.
   • Other common statuses include “Processed for Delivery,” “Arrived at Destination Country/Region,” or “Attempted Delivery.”
4. What should I do if my Singapore Post package is delayed or lost according to tracking?

   If your Singapore Post package shows a significant delay or appears to be lost, first verify the tracking status for any new updates. If there are no updates for an extended period (e.g., several days beyond the expected delivery window), it is recommended to contact Singapore Post customer service with your tracking number for further assistance and investigation.