SKYGROUP, officially known as SKYGROUP Logistics Technology (Yiwu) Co., Ltd. (or Yiwu Tianhai Group Logistics Technology Co., Ltd.), is an international logistics service provider established in 2013. Headquartered in Yiwu, China, SKYGROUP specializes in comprehensive cross-border e-commerce logistics solutions. Their services encompass a wide range of international freight options, including dedicated line services for parcels, international small packages, and international express delivery.
SKYGROUP’s service offerings are designed to support both B2B and B2C cross-border e-commerce. They provide an integrated logistics process that includes sea freight, air freight, efficient customs clearance, overseas warehousing, and last-mile delivery. The company has expanded its operational footprint with branches in major Chinese cities like Guangzhou and Shenzhen, and maintains warehouses and service points in various key international markets. These include the United States, United Kingdom, Germany, France, Italy, Spain, Canada, Australia, United Arab Emirates, Saudi Arabia, Brazil, Mexico, Japan, Korea, and countries across Southeast Asia. SKYGROUP emphasizes a mission driven by technology, focusing on service excellence, and aiming for efficiency to create value for its customers in the global logistics landscape.
Tracking your SKYGROUP package is straightforward, offering clarity on your shipment’s journey.
For inquiries regarding SKYGROUP tracking or other services, you can reach out using the following contact information:
If your SKYGROUP tracking number does not display any information, first ensure that the number has been entered correctly without any typos. Allow some time, typically 24-48 hours, for the initial tracking information to appear in the system after the package has been handed over to SKYGROUP. If the issue persists, contact SKYGROUP customer service using the provided contact details.
SKYGROUP tracking information is updated as your package progresses through different stages of its journey. Updates typically occur when the package is scanned at key transit points, such as origin pickup, sorting facilities, customs clearance, and delivery attempts. The frequency may vary based on the specific route and service chosen.
Common SKYGROUP tracking statuses might include “In Transit” (package is on its way), “Arrived at Destination Country/Region” (package has reached the destination country’s customs or sorting facility), “Clearance in Progress” (package is undergoing customs clearance), “Out for Delivery” (package is with the local courier for final delivery), or “Delivered” (package has been successfully received). Specific statuses can provide more detailed insights into the current stage of your shipment.
Changing the delivery address for a SKYGROUP package after it has been shipped can be challenging and is often subject to SKYGROUP’s policies and the package’s current location. It is best to contact SKYGROUP customer service immediately to inquire about the possibility of an address change and understand any associated fees or limitations.