SPL

SPL Tracking Information

Shenzhen SPL International Logistics Co., Ltd. (速通宝国际物流), often referred to as SPL, was established in 2008 and is headquartered in Shenzhen, China. The company has developed into a comprehensive international logistics service provider, with a primary focus on cross-border e-commerce logistics.

SPL’s services are built on a foundation of safety, speed, accuracy, and professionalism. The company specializes in creating efficient global logistics solutions by leveraging advanced logistics technology and a robust network of branches in major cities across China and overseas warehouses. Their expertise extends to various aspects of the supply chain, from initial pickup to final delivery.

Core services offered by SPL include:

• International Express Delivery: Providing direct flight services, fast customs clearance, and door-to-door delivery for time-sensitive shipments.
• E-commerce Dedicated Lines: Tailored logistics solutions for specific regions such as the United States, Europe, the United Kingdom, Canada, Australia, Japan, Korea, and Southeast Asia, designed to optimize speed and customs efficiency for online retailers.
• FBA Logistics Services: Comprehensive support for Amazon’s Fulfillment by Amazon (FBA) program, covering head-haul transportation, professional customs clearance, and direct delivery to Amazon warehouses.
• Warehousing Services: Offering both domestic and overseas warehousing solutions, including storage, sorting, packaging, labeling, and distribution services to streamline inventory management.
• Customs Clearance: Professional customs declaration and clearance services to ensure smooth and compliant movement of goods across borders.
• Value-Added Services: Additional options such as specialized packaging, cargo insurance, and detailed cargo tracking to enhance the overall shipping experience.

How to Track SPL Packages

Tracking your SPL package is essential for monitoring its journey. Here are the primary methods for SPL tracking:

1. Via the Official SPL Website:

• Navigate to the official SPL website: https://www.spl-express.com/.
• On the homepage, locate the “Track Your Shipment” or “Query” section.
• Enter your SPL tracking number into the designated input field.
• Click the “Query” or “Track” button to view the real-time status and details of your shipment.

2. Via Synctrack Tracking Tool:

Tracking your SPL package is straightforward using the Synctrack platform. To utilize this tool:

• First, ensure you have your SPL tracking number, typically provided by the sender.
• Next, navigate to the Synctrack Tracking Page at https://synctrack.io/couriers/.
• Locate the designated input field and enter your SPL tracking number.
• Finally, click the ‘Track’ button to access the detailed tracking status of your shipment.

3. Other Methods:

Currently, the official SPL website primarily offers online tracking via their website portal. There is no explicit mention of dedicated mobile apps or SMS tracking services on their public pages.

SPL Tracking Contact Information

To contact SPL for inquiries regarding your shipment or other services, you can use the following details:

• Contact Phone Number: +86 0755-23508103
• Email Address: [email protected]
• Office Location: 1st Floor, Building C, Xiahai Industrial Park, Xiahai Community, Shajing Street, Bao’an District, Shenzhen, China (深圳市宝安区沙井街道衙边社区衙边工业园C栋1楼).

FAQs about SPL Tracking

How can I find my SPL tracking number?

Your SPL tracking number is typically provided by the seller, e-commerce platform, or sender via email, confirmation page, or order details once your package has been shipped.

What should I do if my SPL tracking number is not working or showing updates?

First, double-check that you have entered the tracking number correctly. Allow some time for the initial processing and system updates, as tracking information may not appear immediately after shipment. If the issue persists after 24-48 hours, contact SPL customer service with your tracking number for assistance.

How long does SPL delivery usually take?

SPL delivery times vary significantly based on the specific service chosen (e.g., express, dedicated line), the origin and destination countries, customs processing times, and prevailing logistical conditions. Specific transit times are usually provided at the time of booking or by the sender.

Can I change the delivery address after the SPL package has been shipped?

Generally, changing the delivery address after an SPL package has been shipped is difficult and often not possible due to logistical and security protocols. If a change is absolutely necessary, contact SPL customer service immediately, though a successful modification cannot be guaranteed.

What if my SPL package is delayed?

Package delays can occur due to various reasons, including customs clearance procedures, severe weather conditions, public holidays, or unforeseen logistical challenges. Regularly check the tracking status for updates. If a significant delay occurs, or if you have specific concerns, contact SPL customer service for more detailed information and assistance.