Spreetail is an e-commerce company that originated in 2006, founded by Brett and Brandon. Starting from humble beginnings in a garage, it has grown into a significant online retailer. Spreetail focuses on making homes better, inside and out, by offering a wide array of products across categories such as home goods, patio and garden, fitness, and more.
The company operates by partnering with various brands, offering both direct-to-consumer sales and fulfillment services. Their business model emphasizes efficiency in logistics and customer satisfaction. Spreetail’s services include selling products directly to consumers through their website and various marketplaces, as well as providing comprehensive logistics and fulfillment solutions for other brands. Key values of the company revolve around their culture, dedicated customer service, community involvement, and achieving results.
Tracking a Spreetail package provides updates on its journey from the warehouse to the delivery address. There are primarily two straightforward methods to monitor a Spreetail shipment.
Currently, Spreetail’s official website primarily directs customers to use their order number and email for tracking. There is no explicit mention of dedicated mobile app tracking or text message updates for shipment status directly on their tracking page or help center.
For inquiries regarding Spreetail tracking or any other customer service needs, Spreetail offers direct contact methods.
While Spreetail’s headquarters are located in Lincoln, NE, specific office locations for public visits or correspondence are not typically provided for customer service. The primary contact methods for tracking and support are the phone number and email.
Customers can track their Spreetail order by visiting the “Track Your Order” section on the official Spreetail website. They will need to enter their order number and the email address used for the purchase. Alternatively, a Spreetail tracking number can be used on third-party tracking platforms like Synctrack.io.
Spreetail standard shipping typically takes 3-7 business days for delivery after the order has been processed and shipped. Shipping times can vary based on the product, destination, and current shipping conditions.
If Spreetail tracking information does not update for an extended period (e.g., 24-48 hours), it is often advisable to wait a little longer as updates can sometimes be delayed. If the status remains unchanged after this time, customers should contact Spreetail customer service with their order number for assistance.
If a Spreetail package is missing or arrives damaged, customers should promptly contact Spreetail customer service at (866) 381-8120 or [email protected]. Providing the order number and details about the issue will help Spreetail investigate and resolve the problem.