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Shopee Express Philippines

Telephone icon+632 8880 5200

Global icon https://spx.ph

Shopee Express Philippines Information

A leading logistics arm of Shopee Philippines, SPX Express (Shopee Express Philippines) was established to provide fast, reliable delivery services for online shoppers and sellers across the country. The service network includes over 300 sorting hubs and a flagship automated sorting center (SOC 5) in Calamba, Laguna, capable of processing up to 3 million parcels daily, enhancing end-to-end efficiency. Key service offerings on the official SPX website include Standard Express, Cash on Delivery (COD), Locker Service, Self-Pickup, and Return Handling, all supported by real-time tracking and timely status updates .

How to Track Shopee Express Philippines Packages

Via Official SPX Website

  1. Obtain the 16–17 character Shopee Express Philippines tracking number (usually beginning with “SPEPH”) from your order confirmation or shipping receipt.

  2. Visit the SPX tracking page at https://spx.ph/ and enter the tracking number in the search field.

  3. Click “Track” to view the shipment’s current status, location, and transit history from pickup to delivery.

Via Synctrack Tracking Tool

  1. Ensure possession of the SPX tracking number issued by Shopee Express Philippines.

  2. Navigate to the Synctrack courier page and locate the Shopee Express Philippines tracking option.

  3. Paste the tracking number into the designated input box and select “Track” to retrieve detailed updates on the parcel’s journey.

Shopee Express Philippines Contact Information

  • Hotline: +632 8880 5200 (available Monday–Friday, 07:00–19:00; Saturday–Sunday, 09:00–18:00)

  • Email: [email protected]

  • Corporate Office: The Podium West Tower, 12 ADB Avenue, Ortigas Center, Mandaluyong City, NCR, Philippines

FAQs about Shopee Express Philippines Tracking

1. What do tracking statuses mean?

  • Order Created: Shipment information received by SPX Express.

  • Picked Up: Parcel collected from seller or drop-off point.

  • Sorting: Arrival at a sorting hub for processing.

  • Courier Delivery: Out for delivery to recipient.

  • Delivered: Parcel successfully handed over.

  • Parcel On-hold: Delivery delayed due to recipient absence or reschedule request.

2. How long does delivery take?

  • Metro Manila: 1–3 working days

  • Luzon: 3–8 working days

  • Visayas & Mindanao: 3–9 working days.

3. Does Shopee Express deliver on Sundays or holidays?

  • Pick-up services operate Monday–Sunday, 08:00–19:00; deliveries occur Monday–Saturday, excluding public holidays