The official website specified for SRJ tracking is Huayu Express (http://huayu-ex.com/). This company, established in 2008, operates with a registered capital of 20 million RMB. Huayu Express is headquartered in Shenzhen, China, with additional branches in major Chinese cities including Guangzhou, Yiwu, Hong Kong, Dongguan, Foshan, and Shanghai.
Huayu Express specializes in providing comprehensive cross-border e-commerce logistics solutions. Their primary services encompass:
International Dedicated Line Services: These include specialized logistics routes to various global destinations such as the USA, Europe (UK, Germany, France, Italy, Spain), Canada, Mexico, Australia, Japan, Korea, and Southeast Asia. These services often combine air freight with local delivery and include customs clearance and DDP (Delivered Duty Paid) options.
International Express Services: Utilizing official channels of renowned international express carriers like DHL, UPS, FedEx, and TNT to facilitate global shipments.
Amazon FBA Services (Air & Sea Freight): Dedicated air and sea freight solutions for Amazon FBA warehouses in regions such as Europe, North America, and Japan, catering specifically to Amazon sellers.
Warehousing Services: Offering overseas warehousing solutions, including repackaging, labeling, and processing returned goods.
Customs Clearance Services: Providing professional assistance with import and export customs declarations to ensure smooth international transit.
The company emphasizes an “integrity-based, customer first, continuous innovation, mutual benefit” philosophy, aiming for “Global express, efficient service” through its self-developed logistics management system.
Tracking your SRJ (Huayu Express) package can be done through a few methods:
Visit the Huayu Express official website at http://huayu-ex.com/. On the homepage, a dedicated tracking section is typically available. You will need to enter your SRJ tracking number into the designated input field (often labeled “查询包裹” or “物流追踪”) and then click the corresponding button to retrieve your shipment’s status.
Tracking your SRJ package is simple and efficient using the Synctrack platform. Follow these steps to use the Synctrack platform:
Obtain Your Tracking Number: Ensure you have your SRJ tracking number, which is provided by the sender.
Visit Synctrack: Go to the Synctrack Tracking Page at https://synctrack.io/couriers/.
Enter Your Tracking Number: Input your SRJ tracking number in the designated field.
Click “Track”: Click the “Track” button to view the tracking details of your shipment.
Currently, the Huayu Express website does not explicitly mention official mobile applications or text message services for tracking packages.
Based on the information available on the official Huayu Express (SRJ) website (http://huayu-ex.com/), their contact details are as follows:
Contact Phone Numbers:
+86-755-83214588
+86-755-83214589
+86-755-83214590
Email Address: [email protected]
Office Location: 13B, 13th Floor, Block A, Zhongshen Garden, Caitian South Road, Futian District, Shenzhen City, China.
Here are some frequently asked questions regarding SRJ (Huayu Express) tracking:
To track your SRJ package, simply visit their official website (http://huayu-ex.com/) and enter your tracking number in the designated tracking field. Alternatively, use a third-party tracking platform like Synctrack by entering your SRJ tracking number on their dedicated tracking page.
If your SRJ tracking number is not providing updates, first ensure that you have entered the tracking number correctly and that enough time has passed since the shipment was initiated for the initial scan to appear. If the issue persists, contact SRJ (Huayu Express) customer service using the provided contact numbers or email for assistance.
SRJ (Huayu Express) delivery times vary significantly depending on the service type (e.g., dedicated line, express service), the destination country, customs clearance processes, and other logistical factors. For estimated transit times, it is advisable to consult the specific service details on their website or contact SRJ customer support.
In case of a delayed or lost SRJ package, the first step is to check the tracking status for any updates or notifications regarding the delay. If no clear information is available, contact SRJ (Huayu Express) customer service directly with your tracking number and shipment details to inquire about the package’s whereabouts and initiate an investigation.